So my Olight S1 Baton (stock black) arrived the other day, and I put in a brand new Surefire CR123A that I just tested with a ZTS MINI at 100 percent. Tried out the modes and everything was hunky dori. That night, I tried out the modes again, and for some reason I looked at the head after I shut it off in a dark room and noticed it was glowing. I turned the head so it faced me and saw it was on, but not on moonlight because it was clicked off, confirming this by clicking and it turned on. Even leaned the head against a door and it showed a faint light ring against the paint - kind of a low low, almost a GITD kind of glow, but the led was plainly on when looking at it. Another member seemed to have the same problem.
So I email illumn and request to return for a refund.
1st reply: Are you able to recreate the issue and have you tried using a different battery?
I said no, only the one battery. And I just tested it again (it was still in the S1) and it's now reading 60 percent.
2nd reply: So it only happened the one time? Does this mean you had only used it once? You did not try removing the battery before storing it?
I said:I have not tried another battery. I just took it out because it's draining my once new battery (100 percent just a couple days ago). It is now at 30 percent.
I don't want to waste any batteries on this.
I would like a return label for a refund, and if it's not too much trouble, another fresh CR123A.
3rd reply: This email reply was a link to the customer service ticket - he didn't reply in the email, I had to log in to illumn and then read his reply:
So it only happened the one time? Does this mean you had only used it once? You did not try removing the battery before storing it?
I said: I tried it many times.
So I email illumn and request to return for a refund.
1st reply: Are you able to recreate the issue and have you tried using a different battery?
I said no, only the one battery. And I just tested it again (it was still in the S1) and it's now reading 60 percent.
2nd reply: So it only happened the one time? Does this mean you had only used it once? You did not try removing the battery before storing it?
I said:I have not tried another battery. I just took it out because it's draining my once new battery (100 percent just a couple days ago). It is now at 30 percent.
I don't want to waste any batteries on this.
I would like a return label for a refund, and if it's not too much trouble, another fresh CR123A.
3rd reply: This email reply was a link to the customer service ticket - he didn't reply in the email, I had to log in to illumn and then read his reply:
So it only happened the one time? Does this mean you had only used it once? You did not try removing the battery before storing it?
I said: I tried it many times.