Are there HDS System salesman on CPF??

Hello.

I have a problem to my HDS EDC Nichia219B recently I bought it.
It's reflector has some dings on surface. And border line of reflector is not perfectly clean finish.
See photos. (link http://imgur.com/a/fRUOO)





Anyway I sent a e-mail HDS about a week ago to replace reflector.
But until today they did not read it.

So I post this at here to find HDS's salesman or any other person who related with HDS.

Henry, the HDS man, does have a CPF account, but isn't to active here. Might want to drop him a second mail. He is quite a busy man

shrike2222 said:

Hello.

I have a problem to my HDS EDC Nichia219B recently I bought it.
It's reflector has some dings on surface. And border line of reflector is not perfectly clean finish.
See photos. (link http://imgur.com/a/fRUOO)

Anyway I sent a e-mail HDS about a week ago to replace reflector.
But until today they did not read it.

So I post this at here to find HDS's salesman or any other person who related with HDS.

Click to expand...

I always thought of HDS as a one man operation.

one man who does a great operation!.

I got it.

kj2 said:

Henry, the HDS man, does have a CPF account, but isn't to active here. Might want to drop him a second mail. He is quite a busy man

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Does this affect the actual operation of the light? That's probably the first question he would ask you. Henry sees his lights as tools rather then art pieces, so certain cosmetic flaws like an "imperfect" reflector are unlikely to catch his attention during a quality control inspection.

IMO this reflector is beyond "imperfect". It looks all bubbly on the edge and like someone gashed at it with a screwdriver and hammer. I'm very surprised this passed the QC process.

ShineOnYouCrazyDiamond said:

IMO this reflector is beyond "imperfect". It looks all bubbly on the edge and like someone gashed at it with a screwdriver and hammer. I'm very surprised this passed the QC process.

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Can you post some beam shots?

Damn, that's ugly.

neutralwhite said:

one man who does a great operation!.

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I most certainly wouldn't want him operating on me. Oops! That's going to leave a mark!

the.Mtn.Man said:

Does this affect the actual operation of the light? That's probably the first question he would ask you. Henry sees his lights as tools rather art pieces, so certain cosmetic flaws like an "imperfect" reflector are unlikely to catch his attention during a quality control inspection.

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Why do you assume the flaw is only cosmetic? Tool or art, his lights are expen$ive. There shouldn't be any question, only an apology and a replacement.

ShineOnYouCrazyDiamond said:

IMO this reflector is beyond "imperfect". It looks all bubbly on the edge and like someone gashed at it with a screwdriver and hammer. I'm very surprised this passed the QC process.

Click to expand...

QC process, I don't think Henry even L@@Ked at it.

Grizzman said:

Damn, that's ugly.

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Damn, that's funny. ^

~ Chance

ShineOnYouCrazyDiamond said:

IMO this reflector is beyond "imperfect". It looks all bubbly on the edge and like someone gashed at it with a screwdriver and hammer. I'm very surprised this passed the QC process.

Click to expand...

I would have said that looks like they used tin foil as the reflective material...but your description is accurate as well.

lol tin foil!!
whats henry saying?.

LeanBurn said:

I would have said that looks like they used tin foil as the reflective material...but your description is accurate as well.

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I thought most of these guy-on-a-forum boutique makers all had some kind of disclaimer, beam artifacts to be expected, not for white wall hunters, if doesn't meet your expectations either lower your expectations or return it etc. because they have enough people lining up after you... not hds?

Chauncey Gardiner said:

I most certainly wouldn't want him operating on me. Oops! That's going to leave a mark!



Why do you assume the flaw is only cosmetic? Tool or art, his lights are expen$ive. There shouldn't be any question, only an apology and a replacement.



QC process, I don't think Henry even L@@Ked at it.



Damn, that's funny. ^

~ Chance

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+1 I couldn't agree more. It's not important what Henry "considers" his lights. It's important what customers who pay over $300 expect in a flashlight. I buy my tools at Sears.

I have a older 180 lumen clicky tactical. Anyway I accidentally left it on the side of a bobcat after installing chains and it was temporarily lost. Later that day I found it out on the road & it had been ran over a few time by a 220 loader with chains on. There was metal and paint pealed off the side in several places. Still has a watertight seal and works perfectly. HDS is the best company I've bought lights from!! Hands down.
I always deal direct though.

Did you buy the HDS from a retailer, or from HDS? Talking to shrike2222 here.

Bill

Wowsers, that's some oversight! Whoa!

Reese said:

I have a older 180 lumen clicky tactical. Anyway I accidentally left it on the side of a bobcat after installing chains and it was temporarily lost. Later that day I found it out on the road & it had been ran over a few time by a 220 loader with chains on. There was metal and paint pealed off the side in several places. Still has a watertight seal and works perfectly. HDS is the best company I've bought lights from!! Hands down.
I always deal direct though.

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Would love to see a picture of this light. I think a lot of us get a kick out of beat up lights here.

Reese said:

I have a older 180 lumen clicky tactical. Anyway I accidentally left it on the side of a bobcat after installing chains and it was temporarily lost. Later that day I found it out on the road & it had been ran over a few time by a 220 loader with chains on. There was metal and paint pealed off the side in several places. Still has a watertight seal and works perfectly. HDS is the best company I've bought lights from!! Hands down.
I always deal direct though.

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That's great but the picture of the reflector in that guys flashlight looks worse than anything I've bought from Chinafire for a buck 3.80. and the user has no way to know if the beamshot is "acceptable" by Henry's standards unless he already owns a properly built model of the exact same version.

BTW, at that price the beam should be acceptable to anybody's standards. You may not care but many of us do. I don't care if my flashlight works after a nuclear blast or if it works after being run over by a truck. Those things have never and likely will never happen to my flashlights.

ScottFree said:

Can you post some beam shots?

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Hi - not sure what you mean. I'm referring to the OPs reflector pictures.

I don't think aesthetics is the issue here - the reflector really looks damaged.