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Thread: R50 Pro/R50 Pro LE Discussion

  1. #121
    Flashaholic gteague's Avatar
    Join Date
    May 2010
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    buffalo gap
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    141

    Default Re: Failed Light

    Quote Originally Posted by noboneshotdog View Post
    That's a bummer. Disappointing.......
    well, it's more than that for a light sold as an emergency light designed for law enforcement use.

    i did realize i have one more thing to try to see if it's the light staying on the charger which is causing it and that's to take out yet another battery (this is about my 5th now, but olight did send me 3 and i have two of them left), charge it in the rapid dock charger until the green light comes on, and then remove the light and then only use the charger when i need a rapid charge and immediately remove it. i'll report back, but it might be weeks or months before i run one charge down unless i have to chase off a rabid raccoon at midnight or something.

    /guy
    We were somewhere around the Withywindle on the edge of the Old Forest when the drugs began to take hold. ~Hunter S. Tolkien

  2. #122

    Default Re: Failed Light

    It's alarming when "designed for law enforcement" is used as a selling point without adequate testing.
    Imalent, Armytek, Gearbest, and Banggood are still in business for the same reason Logan Paul is still making money.
    Imalent, Failure Imminent.

  3. #123

    Default Re: Failed Light

    Quote Originally Posted by gteague View Post
    just had a power outage. i looked around the room and no emergency light. when i got some light going i checked my r50 and guess what? the *inappropriate language removed* dead again. this time i had let it go for 3 weeks without touching it, then checked it once a week for 3-4 weeks. so i'd say it lasted about 4 weeks. so this light is dead to me and olight is dead to me. i was pretty sure their battery excuse was just that--a pathetic attempt to keep from replacing all the $150 lights they'd sold.

    i can still use it, but it's useless as an emergency light--i'm going to trash the charger right now. i'll have to charge the batteries in my other non-le r50 which only has the usb charger in the tailcap as i don't have a charger that will even work for the r50 batteries unless the one with the two magnetic leads that olight makes will do it. and i'm sure that would take 12-24 hours to charge considering how much amperage that battery is and how tiny and thin that little charger is.

    /guy
    Interesting timing. I posted previously that I was going to give my replacement battery a test of being on the charger untouched for one full month. As noted by the datestamp on that earlier post, the test is over.... tomorrow. We'll see if I get the same thing.
    Too many lights to list in the signature three line limit

  4. #124
    Flashaholic gteague's Avatar
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    May 2010
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    buffalo gap
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    Default Re: Failed Light

    every time i've picked it up off the dock it's been warm for a couple of inches up from from the tail cap, but not excessively so. but it since it had a full charge within hours and hadn't been used so it would need more charging, it indicates to me that current is constantly flowing from the charger trying to get into the battery. that's my only guess so far. i'm going to try to use the new r50 instead of my old r50 so i can see what happens when it's not sitting in the charger and is used regularly.

    perhaps what is needed is a smart decision like is in the apple iphone which won't try to charge at all if it sees the charge is above about 94%. in other words, the dock might not have such a throttle.

    /guy
    We were somewhere around the Withywindle on the edge of the Old Forest when the drugs began to take hold. ~Hunter S. Tolkien

  5. #125

    Default Re: R50 Pro/R50 Pro LE Discussion

    Quote Originally Posted by wimmer21 View Post
    I absolutely love my R50vn (5000k) and I really want the pro version too. I just wish it was offered in natural white. But I understand why some companies choose not to.
    Hello,
    I have the R50 Pro but see this "vn" does this mean it is "shaved dome"?

    Thank you I am new to this forum and new to the flashlight world. I love the olights but also notice that Acebeam is very strong bright too.

  6. #126

    Default Re: R50 Pro/R50 Pro LE Discussion

    Quote Originally Posted by subchub View Post
    Hello,
    I have the R50 Pro but see this "vn" does this mean it is "shaved dome"?

    Thank you I am new to this forum and new to the flashlight world. I love the olights but also notice that Acebeam is very strong bright too.
    VN is the trademark for modified lights by Vinh Nguyen, one of our own CPF light modifiers. You can find his name and work in the modded light section of the forum.

    A R50 modified by Vinh Nguyen is the R50vn. He has many threads and a website called SkyLumen.com where you can find the R50vnP shave dome option.

  7. #127

    Default Re: R50 Pro/R50 Pro LE Discussion

    Test results are in...




    ...and the battery is dead as a doornail. Again. Exactly like before.

    Apparently this "bad batch of batteries" diagnosis is a fail. I'm still thinking it's the charger. Either way, back to customer service...
    Too many lights to list in the signature three line limit

  8. #128

    Default Re: R50 Pro/R50 Pro LE Discussion

    I just found my battery is dead and rang my dealer in Australia . Who said the battery will be replaced ASAP.
    Because they get shipped here I'm worried the batteries will be the faulty ones. Do the new batteries have a marking on them to distinguish the latest type?

  9. #129

    Default Re: R50 Pro/R50 Pro LE Discussion

    Another dud battery

  10. #130

    Default Re: R50 Pro/R50 Pro LE Discussion

    I just talked to Battery Junction who has agreed to replace the bad battery I bought from them. Problem is...I have 3 more purchased from amazon. Not sure if they are from a bad batch or if it is in fact the charging cradle...

  11. #131

    Default Re: R50 Pro/R50 Pro LE Discussion

    All has gone quiet here about my bad battery. Looks like my R50 Pro LE is going to the bin

  12. #132

    Default Re: R50 Pro/R50 Pro LE Discussion

    Quote Originally Posted by pk58 View Post
    All has gone quiet here about my bad battery. Looks like my R50 Pro LE is going to the bin
    Im not sure if the reason for dead batteries is conclusive. Seems like the only people having problems are the ones using the charging cradle. I've had mine for months now w/o any problems but only use my cradle for short bursts while driving from one customers house to the next.

    Read through the last few pages of these threads and you will find that it has been LE owners that have left thier light on the cradle for multiple weeks that are having issues.

    Seems like an over charge protection that gets popped and leaves the battery rendered useless. The light is still ok and will work with a new battery.

    I'm told that if you contact Olight they will send you a new battery free of charge. Yet, Im pretty sure I've read that even new warrantied batteries have proven faulty as well.

    My advice:

    Get warrantied battery.

    Keep the light.

    Use the cradle for short term charges.

    Don't leave light in cradle.

    Unfortunately it seems this LE Edition light could potentially leave the Law Enforcement in the dark.

  13. #133

    Default Re: R50 Pro/R50 Pro LE Discussion

    Thank you for all the information. I will see if another battery is coming and if so will try your instructions.
    Thanking you

  14. #134

    Default Re: R50 Pro/R50 Pro LE Discussion

    Yes, the problem seems to be leaving it on the LE charger for a long time. But it was designed to do so, is necessary for the emergency light / power failure function to work, and I won't accept the workaround of "leave it on the charger for short periods". Product needs to work as advertised.

    I'm currently testing my 3rd battery. 1st was the original that failed, 2nd was the replacement they sent me that also failed. When they said they'd send me another replacement (battery #3), I reminded them of my history with this and suggested they replace the charger, too. They assured me they had tested the chargers thoroughly and they were fine, it was the battery. Then they forgot to send me a replacement battery until I followed up a few weeks later...

    Battery #3 is now going through the same test - verified it works, leave it on the charger untouched for a full month. If this one dies, too, I'm gonna insist they send me a complete replacement unit, charger / battery / light. I've been dealing with this for over half a year now and enough is enough.
    Too many lights to list in the signature three line limit

  15. #135

    Default Re: R50 Pro/R50 Pro LE Discussion

    seems like i have the same issues with my R50 Pro LE, battery now dead, is there a way to confirm if the charging station is the root cause, or is it just the bad batch of battery's 100% for sure?...just wanted to check before i buy a new battery.

    Thanks

  16. #136

    Default Re: R50 Pro/R50 Pro LE Discussion

    Quote Originally Posted by wally0206 View Post
    seems like i have the same issues with my R50 Pro LE, battery now dead, is there a way to confirm if the charging station is the root cause, or is it just the bad batch of battery's 100% for sure?...just wanted to check before i buy a new battery.

    Thanks
    Not 100% sure of what the root cause is. But, if you inform Olight they will send you a new battery.

  17. #137

    Default Re: R50 Pro/R50 Pro LE Discussion

    Quote Originally Posted by wally0206 View Post
    seems like i have the same issues with my R50 Pro LE, battery now dead, is there a way to confirm if the charging station is the root cause, or is it just the bad batch of battery's 100% for sure?...just wanted to check before i buy a new battery.

    Thanks
    I was about to reply with something like, "olight claims they're 100% certain it's the battery but I'm not sure I believe them" when I realized it was time to test my 3rd battery that'd been sitting on the charger for a month untouched.

    Surprisingly, it's still working. Finally.

    So yes, get them to send you a replacement battery.
    Too many lights to list in the signature three line limit

  18. #138

    Default Re: R50 Pro/R50 Pro LE Discussion

    Thanks for the feedback! i will grab one and give it a try!

  19. #139

    Default Re: R50 Pro/R50 Pro LE Discussion

    Glad to find this thread. I had the same battery failure, but dropped in an Efest and all was good. Would love to get a replacement that would let me use my LE kit again in my truck.

  20. #140

    Default Re: R50 Pro/R50 Pro LE Discussion

    I just had a fourth battery die. After the third one died, instead of going through begging Olight for another replacement battery I just went ahead and purchased yet another one. Had it in the Pro LE charging dock for about a month, actually showed the light to someone a few days ago, worked fine, put it back in the dock, the green light was on all this time, went to use the light today and dead again. This battery that just died was the one that I most recently received, after Olight started claiming the battery was the issue and their new lots of batteries will work properly.
    Last edited by Flash-O-Maniac; 12-12-2017 at 10:32 PM.

  21. #141

    Default Re: R50 Pro/R50 Pro LE Discussion

    If I were you I'd have them send you a replacement charger.

    Though they're still blaming the battery, I remember a comment somewhere that they also modified the charger to help prevent this, no specifics.

    If my 3rd battery had died, that's what I had planned to do.
    Too many lights to list in the signature three line limit

  22. #142

    Default Re: R50 Pro/R50 Pro LE Discussion

    Sorry to hear about the issue. PM me and I will get you squared away!

  23. #143

    Default Re: R50 Pro/R50 Pro LE Discussion

    I PM'd you back on the 14th of Dec, the same day you requested that I PM you and you would get me squared away. So far, no response to PM.

    Quote Originally Posted by Olightworld View Post
    Sorry to hear about the issue. PM me and I will get you squared away!

  24. #144

    Default Re: R50 Pro/R50 Pro LE Discussion

    Another week goes by without a response to my PM which you requested I PM you with when you said "PM me and I will get you squared away!" I PM'd you on December 14, same day you requested I PM you.

    Quote Originally Posted by Flash-O-Maniac View Post
    I PM'd you back on the 14th of Dec, the same day you requested that I PM you and you would get me squared away. So far, no response to PM.

  25. #145

    Default Re: R50 Pro/R50 Pro LE Discussion

    Quote Originally Posted by Flash-O-Maniac View Post
    Another week goes by without a response to my PM which you requested I PM you with when you said "PM me and I will get you squared away!" I PM'd you on December 14, same day you requested I PM you.
    Looks like you might just be better off contacting Olight directly. I had a battery failure a few months back and they responded quite quickly and sent me a new battery in no time.
    "There ain't no bones in a hotdog" F. York.

  26. #146

    Default Re: R50 Pro/R50 Pro LE Discussion

    PM sent. I apologize for the delay.

  27. #147

    Default Re: R50 Pro/R50 Pro LE Discussion

    While I was persistent in reporting lack of response to my PM, out of fairness now I want to report that I received a response from Olightworld representative via PM, was told I would receive a replacement R50 Pro Dock, and today I received the replacement R50 Pro Dock in the mail. I will put the R50 Pro in the dock and try to not use it for about 4 weeks and report back whether the battery is still working or has died at that time. So my personal opinion of Olight Customer Service has changed for the better dramatically. Time will tell what my opinion of their engineering department is when it becomes clearer whether they have fixed the battery dying in the dock for prolonged time or not. In the meantime, thank you Olightworld Representative....

    Quote Originally Posted by Olightworld View Post
    PM sent. I apologize for the delay.

  28. #148

    Default Re: R50 Pro/R50 Pro LE Discussion

    Thank you for the honest feedback. I am interested to see how things turn out after 4 weeks. Please keep us updated! As always, if there's anything else I can do just reach out to me on here or email me at jesse@olightstore.com
    Thanks!

  29. #149

    Default Re: R50 Pro/R50 Pro LE Discussion

    Unfortunately I have the same problem too. I have already thrown away three Olight batteries bought on Amazon. I think the problem is not the batteries but the charging dock. Now I have to decide to buy another battery.

  30. #150

    Default Re: R50 Pro/R50 Pro LE Discussion

    It has been four weeks since I placed the R50 Pro in the R50 Pro Dock and left it there without using the light. I am pleased to report that the light works great, the battery works fine as opposed to previous battery failure problems. Jesse from Olightstore sent me a replacement R50 Pro Dock, and that seems to have solved the problem I was having. Thanks Jesse and thanks Olight.

    Quote Originally Posted by Olightworld View Post
    Thank you for the honest feedback. I am interested to see how things turn out after 4 weeks. Please keep us updated! As always, if there's anything else I can do just reach out to me on here or email me at jesse@olightstore.com
    Thanks!

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