Capolini
Banned
I have always like them until now. Judy has always given me great customer service and probably still would but I have no interest in doing business with them again.
Here is the problem I have them. They are biased and give a SKEWED view of their products! It is that simple. I returned the Fenix ARE-C2+ for many reasons. There was no problem doing that. The issue is when I posted a review of that product, they failed to use it. I was told it takes 1 week to post. It has been close to a month! I know...some of you are going to say they have a right NOT to use it. I will say fine,,, I did NOT see One negative review on their entire website!!! lol!
If you read the reviews,every one that I read was positive. 5 stars,that is NOT reality!They are simple One maybe Two sentence comments by the average Joe flashlight guy who most likely does not have the benefit of learning what we can learn on here!
I could post several examples of dealers who are NOT biased. I will give One example. I posted a not so favorable review on Illumns about a year ago. Guess what? Craig posted it and it is still there! I have seen other mediocre reviews that are posted on his website. That is the way it should be so the public is not manipulated and possibly deceived by a mediocre or bad product. That[ALL 5 Stars] kind of review only benefits the dealer to make them look good and maybe sell more of a questionable product that certainly does not warrant 5 Stars!
Your average Joe does not know about CPF to learn about a product that he may get. I will say this. I also emailed main HQ to try and get more/real answers on exactly what the charge current options were? The specs say 1amp charge only yet she tried to convince me that it adjusts for the smaller batteries! NOT,,,There was no switch and there was nothing smart at all about the charger changing currents! It charged all batteries at 1 amp,and they were promoting 10440,16340 and 14500 at that current!
In closing, Fenix outfitters has always given me good customer service. However, whatever dept. is responsible for posting the reviews failed badly just to save their face! I will add that I sent them an email several days ago to express my concerns,,,,,,,,,NO RESPONSE!:shakehead Maybe they will see this!
Here is the problem I have them. They are biased and give a SKEWED view of their products! It is that simple. I returned the Fenix ARE-C2+ for many reasons. There was no problem doing that. The issue is when I posted a review of that product, they failed to use it. I was told it takes 1 week to post. It has been close to a month! I know...some of you are going to say they have a right NOT to use it. I will say fine,,, I did NOT see One negative review on their entire website!!! lol!
If you read the reviews,every one that I read was positive. 5 stars,that is NOT reality!They are simple One maybe Two sentence comments by the average Joe flashlight guy who most likely does not have the benefit of learning what we can learn on here!
I could post several examples of dealers who are NOT biased. I will give One example. I posted a not so favorable review on Illumns about a year ago. Guess what? Craig posted it and it is still there! I have seen other mediocre reviews that are posted on his website. That is the way it should be so the public is not manipulated and possibly deceived by a mediocre or bad product. That[ALL 5 Stars] kind of review only benefits the dealer to make them look good and maybe sell more of a questionable product that certainly does not warrant 5 Stars!
Your average Joe does not know about CPF to learn about a product that he may get. I will say this. I also emailed main HQ to try and get more/real answers on exactly what the charge current options were? The specs say 1amp charge only yet she tried to convince me that it adjusts for the smaller batteries! NOT,,,There was no switch and there was nothing smart at all about the charger changing currents! It charged all batteries at 1 amp,and they were promoting 10440,16340 and 14500 at that current!
In closing, Fenix outfitters has always given me good customer service. However, whatever dept. is responsible for posting the reviews failed badly just to save their face! I will add that I sent them an email several days ago to express my concerns,,,,,,,,,NO RESPONSE!:shakehead Maybe they will see this!