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Thread: *** The First FOURSEVENS Announcement of 2018

  1. #31
    Flashaholic
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    Default Re: *** The First FOURSEVENS Announcement of 2018

    Quote Originally Posted by Eric242 View Post
    Nice, for how long was it submerged down there, half a year?
    @Eric242: From late September through to mid-June following year. Water was just too cold to fetch sooner...

  2. #32

    Default Re: *** The First FOURSEVENS Announcement of 2018

    wweiss, That's a great story. Thanks for sharing it.

    ~ ChanCe
    Never point a flashlight at anything you don't intend to illuminate! Never buy a flashlight you have to make payments on.

  3. #33
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    Default Re: *** The First FOURSEVENS Announcement of 2018

    Quote Originally Posted by Chauncey Gardiner View Post
    wweiss, That's a great story. Thanks for sharing it.

    ~ ChanCe
    Thank you for the kind words. I wish in the telling, I could forget the stress that winter, of "losing" that great light under the ice.
    But, just came in from a dog walk and the O'l Alpha is good as new!

  4. #34
    Flashaholic* Tejasandre's Avatar
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    Default *** The First FOURSEVENS Announcement of 2018

    Nice story indeed. (Walks off mumbling about how it’s technically still not centuries under his breath)

  5. #35
    Flashaholic* xdayv's Avatar
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    Default Re: *** The First FOURSEVENS Announcement of 2018

    That must be featured over at the official website! Cool to know these lights survive the test of time and nature.

  6. #36
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    Default Re: *** The First FOURSEVENS Announcement of 2018

    Quote Originally Posted by Tejasandre View Post
    Nice story indeed. (Walks off mumbling about how it’s technically still not centuries under his breath)
    Felt like it to me... I may be overstating a little.
    Last edited by wweiss; 01-28-2018 at 08:58 PM.

  7. #37

    Default Re: *** The First FOURSEVENS Announcement of 2018

    Quote Originally Posted by wweiss View Post
    Felt like it to me... I may be overstating a little.
    Well I thought it was a very lovely story and you tell it so well, with such enthusiasm...

    And as far as the time's concerned, I'm with you, everything's relative...

    Seriously though, good story.
    Too many lights to list in the signature three line limit

  8. #38
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    Default Re: *** The First FOURSEVENS Announcement of 2018

    I guess that answers my questions as to who the new owner is.
    The TK20. Yes it still rocks.

  9. #39

    Default Re: *** The First FOURSEVENS Announcement of 2018

    Quote Originally Posted by wweiss View Post
    Felt like it to me... I may be overstating a little.
    Poetic license, wweiss. Every really good story-teller utilizes it. Besides, time is relative.

    ~ Chance
    Never point a flashlight at anything you don't intend to illuminate! Never buy a flashlight you have to make payments on.

  10. #40
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    Default *** The First FOURSEVENS Announcement of 2018

    @HughJorgan & Chance: Thanks for your kind words...

  11. #41

    Grinser2 Re: *** The First FOURSEVENS Announcement of 2018

    I have a similar story about a Quark QPA. It's the one and only time it ever fell out of my pocket... I was playing frisbee with my brother in a field. He's pretty good and I'm not, and he had me running all over the place. When we were leaving, I realized that my Quark (three years old at that point) was not in my pocket. I went and looked around the place where I had been the most, but I couldn't find it anywhere. The piles of leaves on the ground didn't help matters - it was mid-fall. To top it off, I couldn't *absolutely* remember if it had been in my pocket when we had arrived. So I gave up, went home, and assumed it was lost forever. Nine months later, I was back in that field and decided to take another look around. There it was! It was near where I had been standing most of the time and half embedded in the ground. I picked it up and it turned right on! The inside was dry as well. Of course, it hadn't been under pressure, but it had been outside for a whole winter and most of a summer. I was pretty happy... and immediately bought a deep carry clip so it would never happen again! It's never fallen out of my pocket since, and still serves as an EDC. I really like Foursevens lights (and Quarks in particular)!
    Last edited by thesnark17; 02-03-2018 at 04:06 PM.

  12. #42

    Default Re: *** The First FOURSEVENS Announcement of 2018

    Ok time to do tthe quark smart android app

  13. #43
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    Default Re: *** The First FOURSEVENS Announcement of 2018

    Quote Originally Posted by thesnark17 View Post
    I have a similar story about a Quark QPA. It's the one and only time it ever fell out of my pocket... I was playing frisbee with my brother in a field. He's pretty good and I'm not, and he had me running all over the place. When we were leaving, I realized that my Quark (three years old at that point) was not in my pocket. I went and looked around the place where I had been the most, but I couldn't find it anywhere. The piles of leaves on the ground didn't help matters - it was mid-fall. To top it off, I couldn't *absolutely* remember if it had been in my pocket when we had arrived. So I gave up, went home, and assumed it was lost forever. Nine months later, I was back in that field and decided to take another look around. There it was! It was near where I had been standing most of the time and half embedded in the ground. I picked it up and it turned right on! The inside was dry as well. Of course, it hadn't been under pressure, but it had been outside for a whole winter and most of a summer. I was pretty happy... and immediately bought a deep carry clip so it would never happen again! It's never fallen out of my pocket since, and still serves as an EDC. I really like Foursevens lights (and Quarks in particular)!
    I had a similar experience. Mine was a Preon1. Lost from my pocket, but did not know where, just when. Same thing 6 months later I found it. It was embedded in a gravel driveway. It had been plowed and driven over repeated over the winter and spring. A bit scratched up, I had a NiMh in it, and it fired right up also!

  14. #44
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    Default Re: *** The First FOURSEVENS Announcement of 2018

    Very nice to hear reunion stories that span months, weather and the possibility someone else would become the new owner. Nice.

  15. #45

    Default Re: *** The First FOURSEVENS Announcement of 2018

    Hi Guys

    I'm sad to hear this news. I also have a open RMA with 4sevens currently. I paid for shipping myself and everything. Do I have any recourse to get my RMA fullfilled? I've had no response since November and I really miss my light.

  16. #46

    Default Re: *** The First FOURSEVENS Announcement of 2018

    I'm a bit confused. If Jason only purchased the brand and not the company, isn't FourSevens still liable for our warranties? If not, why?

    I'm honestly interested.
    Full Size: Quark AA/^2 Tactical (Neutral White XP-E), Surefire 6P w/ NB XP-G (4000k), QTL (XP-G)
    Small Lights: L3 Illumination L10 (Nichia 219)

    Support Systems: LaCrosse BC-900 NiHM and SheKor Li-Ion Chargers

  17. #47

    Default Re: *** The First FOURSEVENS Announcement of 2018

    Quote Originally Posted by jcw122 View Post
    I'm a bit confused. If Jason only purchased the brand and not the company, isn't FourSevens still liable for our warranties? If not, why?

    I'm honestly interested.
    The company, FOURSEVENS, doesn't exist. It closed. No company, no warranty from FOURSEVENS. However, Jason, owner of Prometheus Lights is stepping up and offering limited service. He should be applauded for going the extra mile when he isn't obligated to.

    ~ Chance
    Last edited by Chauncey Gardiner; 03-20-2018 at 07:24 PM. Reason: Hopefully, a little clarity.
    Never point a flashlight at anything you don't intend to illuminate! Never buy a flashlight you have to make payments on.

  18. #48
    Flashaholic* KITROBASKIN's Avatar
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    Default Re: *** The First FOURSEVENS Announcement of 2018

    Check out the Foursevens Legacy section near the top.

    https://darksucks.com/pages/warranty-returns

    Thinking this is a coherent, reasonable explanation of a business arrangement that the new owner chose to make, regarding a now defunct warranty. It is no doubt very frustrating for those who got caught in the cracks and lost out financially and/or lost a valued tool. Seems the first owner has chosen to totally walk away, and while we do not expect that in our friendly flashlight world, it is common with businesses that go down. One opinion.

    Best of luck to the new Foursevens

  19. #49
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    Default Re: *** The First FOURSEVENS Announcement of 2018

    Quote Originally Posted by jcw122 View Post
    I'm a bit confused. If Jason only purchased the brand and not the company, isn't FourSevens still liable for our warranties? If not, why?

    I'm honestly interested.
    Hi jcw,

    I am re-posting the current Official 4Sevens/FourSevens warranty information to help everyone.
    This answers your question and many others also. The forum messages and posts are not checked
    regularly and can only be responded to and resolved directly and privately through email, not through
    CPF personal messages or forum posts.

    GL






    LIMITED LIFETIME WARRANTY



    > Foursevens Warranty (Legacy)
    PROMETHEUS LIGHTS WARRANTY ON FOURSEVENS FLASHLIGHTS

    PLEASE SEE THE PRODUCT ROADMAP TO GET A GENERAL OVERVIEW OF NEW PRODUCT ROLL-OUT AND WHICH LIGHTS ARE AVAILABLE FOR WARRANTY SERVICE.

    What’s going on anyway?!

    • As most of you know, Prometheus Lights has acquired the Foursevens brand and a portion of their assets.
    • I’ve built the Prometheus brand on ethics, transparency, and hard work. Some people are always going to see an evil motive in an acquisition story like this. Take the time to get to know Prometheus and you won't be one of those people. [link to Our Story]
    • Foursevens was a very small company. Prometheus is a very small company. A handful of employees in both cases. This is not written by a PR department nor a room full of executives trying to figure out how to maximize profits at the expense of our customers. Please keep that in mind as you consider the following.

    What did Prometheus acquire?
    • The asset acquisition gives Prometheus Lights the right to use the Foursevens trademarks, flashlight designs, technology, social media accounts, and customer email list. That’s pretty much it.
    • This means the company Foursevens no longer exists as a legal entity, but the brand name does. That brand is now owned and operated by Prometheus Lights.

    What did Prometheus NOT acquire?
    • We have NOT acquired the “company” Foursevens LLC.
    • In short, this means we did not acquire the debt, equity, cash accounts, or legal obligations of Foursevens LLC.
    • While Prometheus does not carry the burden of any debt or legal obligations, we also do not gain any benefit from equity or cash accounts, which would be required to service those debts and obligations…like warranties.

    Does Prometheus have any obligation to maintain the Foursevens warranty?
    • Technically, Prometheus retains no obligation for any debts or warranties previously held or expressed by Foursevens LLC., because Prometheus owns the brand, not the company.
    • Obviously, customers want ALL warranties to be honored. Most of the time I (Jason Hui) am a customer myself and own plenty of products with various warranties. I get it. I understand both sides of the equation. This document is long because I want to give you the opportunity to do the same.
    • Don’t freak out yet, keep reading.

    What is Prometheus going to do?
    • First, let’s just acknowledge that anything less than honoring 100% of warranties on their original terms, no questions asked, is going to make some people upset.
    • Though we have no obligation to do so, we will be offering three potential resolutions for ALL previous Foursevens customers regarding warranty issues.
    • Please note, the terms offered are essentially experimental. If it becomes clear that this policy results in a total disaster, Prometheus reserves the right to alter these terms without prior notice.

    What are the new warranty terms and resolution options?
    • Any light purchased after January 1, 2017 will be covered under the original Foursevens warranty terms, if the flashlight is one Prometheus continues to manufacture, and you can provide proof of purchase.
    • In all cases, if we do not continue to manufacture the light, we have no physical way to repair or replace the parts (or the entirety of) those lights…because those parts/lights don’t exist.
      • Resolution 1: we’ll repair/replace your light for free. If the above conditions cannot be met, you can opt for resolution 3 below.

    • If your light was purchased before January 1, 2017, the chart below will help you better understand which resolution below applies to your Foursevens light.
      • Resolution 2: you’ll be charged a small fee to repair and return your light, which will establish a new warranty with Prometheus Lights. You pay to ship the light to us, and we pay to ship it back.
      • Resolution 3: you’ll be granted a coupon for 50% of the value of your original purchase that you can use on anything Prometheus sells. For example, if your original light was $100 you’ll get a $50 coupon. If the light was $40 you’ll get a $20 coupon. These will not expire, and can only be used once.

    • If any Foursevens lights share components (like tail switches) we will offer those as repair parts for a compatible light of any age, when/if they become available.
    • Email Support: In all cases, for all lights, you can email support@darksucks.com and we’ll do our best to help you troubleshoot any issues with your light.
      • Many times we can fix the problem with advice or a little DIY on your end.
      • Prometheus has hired TJ (a previous Foursevens employee) to continue his roll handling email support issues. He knows the products better than anyone!

    • For detailed information on returns, see the support/returns section on the website. In short, you’ll need to contact us before you return the light.

    Why is Prometheus choosing this route?
    • Prometheus is a small company, and we simply don’t have the resources (material or financial) to fully support warranties on 10 years of Foursevens products. If we were strictly a profit driven company (of any size) we’d just tell everyone tough luck and move on.
    • I spoke with several business advisors over the months I considered the acquisition, and the number one concern was Prometheus going bankrupt trying to service Foursevens warranties.
    • A small percentage of every sale (on any product) goes toward paying for future warranty claims…a form of insurance for a company. Prometheus did not make any of those sales, nor do we own the Foursevens bank account, and so our pot of money dedicated to servicing those warranties contains exactly zero dollars.
    • To repair or replace any Foursevens light (at no cost to the customer) means those dollars come out of the business. We aren’t a giant corporation with millions of dollars in our rainy day fund. If servicing all warranties means Prometheus goes out of business then nobody wins.
    • Servicing warranties takes actual cash to buy the parts, but it also takes someone’s time to make the repairs and get the unit back in the mail. That is time that cannot be spent on activities that create revenue…so it is really a double loss.

    Warranty on Foursevens products purchased from Prometheus.
    • The existing warranty policy from the Prometheus site reads: “I personally warrant my products to be free from (gross) defects in materials and workmanship for the lifetime of the product (regardless of the owner) or the lifetime of the company...whichever comes first. Hey, I'm just being practical.”
    • See, no tricks. Just plain English and an abundance of transparency. This policy will apply to future Foursevens lights sold by Prometheus.
    • Finally, I’m sorry for any inconvenience or other hardship people experience as part of the transition. Unfortunately, it is something that happens in these situations and some people are going to get the short end of the stick. I’m trying to minimize the short sticks and also ensure that the company can stay healthy and continue to put quality products into the world. We all know it's impossible to make everyone happy, but I do hope this makes most of you happy, or at least understanding.

    PLEASE SEE THE PRODUCT ROADMAP TO GET A GENERAL OVERVIEW OF NEW PRODUCT ROLL-OUT AND WHICH LIGHTS ARE AVAILABLE FOR WARRANTY SERVICE.


    The chart below will help you better understand which resolution below applies to your Foursevens light.

  20. #50
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    Default Re: *** The First FOURSEVENS Announcement of 2018

    That sounds like a very fair policy considering the situation.

  21. #51

    Default Re: *** The First FOURSEVENS Announcement of 2018

    Quote Originally Posted by WDR65 View Post
    That sounds like a very fair policy considering the situation.
    WORD!

    ~ CG
    Never point a flashlight at anything you don't intend to illuminate! Never buy a flashlight you have to make payments on.

  22. #52

    Default Re: *** The First FOURSEVENS Announcement of 2018

    Never point a flashlight at anything you don't intend to illuminate! Never buy a flashlight you have to make payments on.

  23. #53
    Flashaholic* Hondo's Avatar
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    Default Re: *** The First FOURSEVENS Announcement of 2018

    "shift away from maximum brightness .... warmer color temperature and better color rendering"

    Woo-Hoo!

  24. #54
    Flashaholic* vadimax's Avatar
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    Default Re: *** The First FOURSEVENS Announcement of 2018

    Will DarkSucks reintroduce the Quark QSL-X? But with better LED, perhaps. Found that one still being sold, but then found the BLF review that claims real CRI to be below 70 when was declared 85...

  25. #55
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    Default Re: *** The First FOURSEVENS Announcement of 2018

    Quote Originally Posted by vadimax View Post
    Will DarkSucks reintroduce the Quark QSL-X? But with better LED, perhaps. Found that one still being sold, but then found the BLF review that claims real CRI to be below 70 when was declared 85...
    Any of the new LED choices will be binned correctly. Also of notice is newly designed HF driver which inherently provides higher CRI on the lower outputs.

  26. #56

    Default Re: *** The First FOURSEVENS Announcement of 2018

    Must say I'm pretty stoked for the new offerings from Jason.

    ~ Chance
    Never point a flashlight at anything you don't intend to illuminate! Never buy a flashlight you have to make payments on.

  27. #57

    Default Re: *** The First FOURSEVENS Announcement of 2018

    I'm excited to see the new direction Jason will take.

  28. #58

    Default Re: *** The First FOURSEVENS Announcement of 2018

    I knew there were some changes, but geez...I'm not liking this new design at all!

    https://www.amazon.com/FOURSEVENS-Qu.../dp/B007JVYI38
    GOOD TINT!

  29. #59

    Default Re: *** The First FOURSEVENS Announcement of 2018

    Quote Originally Posted by markr6 View Post
    I knew there were some changes, but geez...I'm not liking this new design at all!

    https://www.amazon.com/FOURSEVENS-Qu.../dp/B007JVYI38
    I can't tell if that is a stylized respirator or some kind of lingerie with a protective cup. Would not want to confuse the two.

  30. #60
    Flashaholic* Got Lumens?'s Avatar
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    Default Re: *** The First FOURSEVENS Announcement of 2018

    Quote Originally Posted by markr6 View Post
    I knew there were some changes, but geez...I'm not liking this new design at all!

    https://www.amazon.com/FOURSEVENS-Qu.../dp/B007JVYI38
    Quote Originally Posted by night.hoodie View Post
    I can't tell if that is a stylized respirator or some kind of lingerie with a protective cup. Would not want to confuse the two.
    These are not New releases. They are old ones currently unavailable. The respirator protects You against buying something that's fishy .

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