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Thread: Xtar Charger Warranty Repair

  1. #1
    peter yetman's Avatar
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    Default Xtar Charger Warranty Repair

    Does anyone know how to get my Xtar Charger repaired under warranty? I live in the UK.
    Allegedy it has 2 year warranty and I bought it last April. The retailer no longer deals with Xtar so I emailed Xtar UK Ltd. They have not answered my message and their phone line is dead.
    I then emailed Xtar in China, they have not answered my message.
    i did get a prompt reply from Xtar in America who suggested I contact Xtar in China.
    I have appealed to Xtar via this forum in the past and been ignored, as have many others, so I'm hoping for a reply in nest the 15 months before the warranty expires.
    Thank you.
    Peter
    Peter's shopping list:- HDS / Oveready 170N Exec/LE and an Oveready V4 Nichia Drop In. Otherwise I'm content. Want want want, that's me.

  2. #2
    usdiver's Avatar
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    Default Xtar Charger Warranty Repair

    Peter,
    I have a B
    VP4 plus Dragon
    They are sleeping in China I think now or just gone to bed canít remember...do you have Skype?
    I actually ordered a eu plug from them cause I m trying to get rid of all my uk plugs.
    Donít Tread On Me

  3. #3
    peter yetman's Avatar
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    Default Re: Xtar Charger Warranty Repair

    No, never had Skype. I did email at the beginning of the week, though.
    P
    Peter's shopping list:- HDS / Oveready 170N Exec/LE and an Oveready V4 Nichia Drop In. Otherwise I'm content. Want want want, that's me.

  4. #4
    usdiver's Avatar
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    Default Re: Xtar Charger Warranty Repair

    Pm me your email
    Donít Tread On Me

  5. #5
    peter yetman's Avatar
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    Default Re: Xtar Charger Warranty Repair

    Just had an email from Xtar.cc, let's see what happens......
    P
    Peter's shopping list:- HDS / Oveready 170N Exec/LE and an Oveready V4 Nichia Drop In. Otherwise I'm content. Want want want, that's me.

  6. #6
    usdiver's Avatar
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    Default Re: Xtar Charger Warranty Repair

    Quote Originally Posted by peter yetman View Post
    Just had an email from Xtar.cc, let's see what happens......
    P
    🤓
    Blame the yank!
    Donít Tread On Me

  7. #7
    peter yetman's Avatar
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    Default Re: Xtar Charger Warranty Repair

    The Yank strikes again!

    Xtar China got Xtar Uk to contact me today. They are going to replace the Dragon.
    No questions asked.

    Thanks Xtar and thank you Steve.
    P
    Peter's shopping list:- HDS / Oveready 170N Exec/LE and an Oveready V4 Nichia Drop In. Otherwise I'm content. Want want want, that's me.

  8. #8
    usdiver's Avatar
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    Default Xtar Charger Warranty Repair

    No shi*! Hell I m hAppy bout that as well as impressed. Did they say what they thought was wrong? Maybe they give you the upgrade
    Donít Tread On Me

  9. #9
    peter yetman's Avatar
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    Default Re: Xtar Charger Warranty Repair

    I'll let you know.
    P
    Peter's shopping list:- HDS / Oveready 170N Exec/LE and an Oveready V4 Nichia Drop In. Otherwise I'm content. Want want want, that's me.

  10. #10
    peter yetman's Avatar
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    Default Re: Xtar Charger Warranty Repair

    All sorted, Xtar Uk sent a new unit to me today.
    All in all an excellent experience.
    P
    Peter's shopping list:- HDS / Oveready 170N Exec/LE and an Oveready V4 Nichia Drop In. Otherwise I'm content. Want want want, that's me.

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