Alternate contact method?

So I ordered an Eiger back in January and it unfortunately had flickering problems. After some back and forth, I was told to send the light in. I did and it was delivered February 6th. My last email from Peak was February 3rd and haven't hard a peep since then. I emailed them on February 20th to see what's up, nothing yet.

I know when dealing with Peak, patience is key, but my patience is quickly being replaced with regret and part of me is thinking "to **** with this, I want my money back! "

Can anyone help me?

I will send Robyn a text to ask her about it. She has been ill so that may explain why.
Basically a one person shop as she does the work.
Will PM you later.

Vemice said:

I will send Robyn a text to ask her about it. She has been ill so that may explain why.
Basically a one person shop as she does the work.
Will PM you later.

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Oh, I see. Thanks for your help.