The Fenix-Store        
Results 1 to 9 of 9

Thread: Acebeam repair

  1. #1

    Default Acebeam repair

    Hi all.

    My Acebeam K60 has suddenly stopped working and is in need of a repair! Does anyone have any experience with their support department?

    Thanks,
    Richard.


    Sent from my iPhone using Tapatalk Pro
    Wildlife Photographer, UK
    WEB | FACEBOOK
    TWITTER | INSTAGRAM

  2. #2

    Default Re: Acebeam repair

    My only experience with acebeam is that they never replied to me when I asked them about a problem with my X80. I emailed a few times with different emails but no response. Then I emailed them about be a reseller for their lights and they replied faster than the speed of light, so although I have three acebeam lights I don't really trust them.

  3. #3

    Default Re: Acebeam repair

    Anything Chinese, consider it disposable. Unless they have USA repair. That being said I would toss a $200 Surefire light. Not worth my time. A $1500 light might be a different story to me.

  4. #4
    Flashaholic*
    Join Date
    Jun 2014
    Location
    Canada
    Posts
    3,837

    Default Re: Acebeam repair

    Yeah, forget repairing most lights. Unless they will pay for your shipping (which is very unlikely), it's just not worth it.

    But if the light is almost new, and you paid with Paypal, check to see if Paypal will reimburse your shipping costs. I think that's something you get as part of your paypal guarantee.

  5. #5

    Default Re: Acebeam repair

    Quote Originally Posted by nitebrite View Post
    Anything Chinese, consider it disposable. Unless they have USA repair. That being said I would toss a $200 Surefire light. Not worth my time. A $1500 light might be a different story to me.
    I hope the mods won’t take this as a slight to the op or the rules here, but anytime you have a $200 light you’re getting rid of, I’ll gladly pay for shipping
    a single sunbeam is enough to drive away many shadows- St. Francis of Assissi

  6. #6

    Default Re: Acebeam repair

    I do not see anything offensive about your comment. However, what do you want with a broken flashlight? Say I ship UPS air so it is $25 or so. To me it would hardly be worth that for a broken flashlight of any value. The key word here is "broken". As in non functioning, IE: useless. It is highly doubtful that you could repair it unless you were very versed in electronics. In which case you are, just ignore everything I said. Otherwise I personally see no point. I guess everyone has different motives.

    Anyways, if it is any consolation the OP had rather bad luck. Acebeam is one of the most reliable brands right now.

  7. #7

    Default Re: Acebeam repair

    The last $300 broken light I got came in a kit with batteries and 4-bay charger. One of the battery’s protection circuits were bad from the factory, and I had a brand new light just by replacing a bad battery. I bought a sunwayman tank (d40c) because the other 2 he had stopped working. As it turns out, the wiring harness came loose and a tiny bit of glue before plugging it back in was the only thing it needed. Sometimes you get lucky.
    a single sunbeam is enough to drive away many shadows- St. Francis of Assissi

  8. #8

    Default Re: Acebeam repair

    Thanks all.
    Having a bit of a slow dialog over email with them now. They seem very keen for the vendor to fix the issue even though I have said I am happy to pay for a easy, speedy repair.

    Will update when I have a resolution or not!
    Wildlife Photographer, UK
    WEB | FACEBOOK
    TWITTER | INSTAGRAM

  9. #9

    Default Re: Acebeam repair

    Still not resolved?
    a single sunbeam is enough to drive away many shadows- St. Francis of Assissi

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •