Re: Anybody have a heat pump for home heating syst
how cold does it get where you are and for how long? If it's just a week or 2 of below freezing weather you won't be using the electric heat very much, but if it was installed in an area that gets cold for a long time a heat pump will be very expensive to run.
You don't have to do anything manually, it will switch in the electric heating coils by itself when it's necessary. The e-heat switch on the thermostat is for emergency heat, where it won't even try to turn on the compressor if you know there is something wrong with it.
I had a heat pump in the last house, it was VERY expensive for about 6 weeks in the winter, but otherwise not bad. This was in Virginia, so we definitely got some below 40 degree weather, but not much below 0 and only a little big of snow.
If they actually say that the system needs to be serviced, then I'll bet it REALLY needs to be serviced. If it's a condo the last owner probabaly never changed the filter and never had any regular maintenance done. You HAVE to keep the air coil clean or your bill will go through the roof since no air will go through the coil to heat or cool. It doesn't take too many months of running in the house with someone with a dog and no air filter to turn the coil into a solid mass.
Same for the outdoor unit. It pulls airthrough it constantly and so will be full of cottonwood or anything else that is put out by the plants near it. All these things will send your efficiency right through the floor and require the electric heat to come on more and you will pay much more than you have to.
and whatever you do, don't take a power washer to the outdoor unit! I've seen the results and the 3 days with a comb it took the dork to get the fins straightened out.
A yearly contract to maintain a small system like that with a real company shouldn't be more than $150 a year or so at worst. They will come out a couple of times and clean it inside and out. If it's in bad shape initially you'll want all that to be professionally flushed out, so add in another hundred bucks or so in the time it will take them to do it. You will make this money back from an efficiently running system vs a clogged up system. Have the guy show you what you can open up and vacuum out yourself in the future and save some of that fee next year. But don't try to do it before a pro has had a look and given you a tour.