D
**DONOTDELETE**
Guest
I placed an online order with www.uws.com on the weekend for an M3T, E1 and a Gerber multi-tool. This was, for me, a reasonably large order in dollar terms (about $400) and because I'm putting together an emergency kit and want to complete it as soon as possible (I live in NYC), I requested 2-Day Air shipping. Naturally, I expected it to ship on Monday, but when I didn't hear from them yesterday, I left a message for them yesterday evening. This morning, after still nothing from them, I called again and was informed that not only was my order not sent, but that my items weren't even in stock. Not their fault, I guess, but when I asked when they planned to contact me to let me know they couldn't fill my order, their reply was NEVER. I was told that their current policy, since 9/11, is NOT to contact customers if there is a problem with their order. I called back to confirm, and spoke to the owner, who explained that that they are simply back-logged which is totally understandable, but I didn't feel terribly re-assured as he didn't seem the least bit concerned that his employee was giving people the wrong information. At the very least, it seems that ordering from them is not going to be without it's problems.
Any suggestions on where I can get good prices on the M3T and E1?
best,
Arnold
Any suggestions on where I can get good prices on the M3T and E1?
best,
Arnold