How can contact US customs office directly?

[desert.snake]

I have a rather strange condition of the parcel - it passed customs clearance, but did not get into the USPS. USPS will not look for her, because it's not in their system yet, so I'm guessing I should contact customs and talk to them, but I can't find their direct email contact anywhere. I wrote several emails via the online form - https://help.cbp.gov/s/?language=en_US - but there was never a response
I can't call them - my phone does not communicate with their international number.

Here is the problematic package, there is a SF HF1 inside

https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=CB036148003RU

Nobody knows their email?

 

[knucklegary]

Remembering what happened to PK, disappeared into limbo..
Tell buyer hang in there, and wait a few more weeks, it should come back on radar

Edit: Your USPS tracking link shows "out of customs" inbound. Updates available via email set-up

Sent you contact link pm.. Hope it helps