fresh eddie fresh
Enlightened
- Joined
- Sep 15, 2010
- Messages
- 984
I agree that it is very frustrating to receive something you have been waiting for and have it not work properly. I do think that they seem to be attempting to work with you to troubleshoot to see what the problem is. It seems standard to do that to make sure you are not sending back a light when the battery might be the problem. Surefire has had me do some tests to make sure my tailcap was working, etc. before sending a new one.
If you work with them, I am sure they will take care of you, but unfortunately it will not be instantaneous.
If you work with them, I am sure they will take care of you, but unfortunately it will not be instantaneous.