Today I recieved an email from Fifthunit titled "How have we performed?":
"Dear myname,
Greetings from FifthUnit.com! An order was sent to you approximately three weeks ago. Is everything alright with your recent order from us? If you have any questions regarding your order, please contact our customer service representatives immediately -- we are standing by to serve you."
Wow, that's pretty cool of them to do. That's the kind of service I see from sites like lighthound, and I'm impressed they would do it to. Automated email aside, it is a nice gesture.