Was I ripped off by Lummi? They lied me many times and I lost my money. I am still waiting for my items.
More than 1 year waiting, reading and answering their lies, and last time they didn't even reply my last email!
This is a copy of my E-Mails sent to him and a resume of his answers (I didn't include his E-Mail replies as it seems is not allowed here and my previous post was deleted because of that):
[5th of March of 2010] *** This was my order:
More than 1 year waiting, reading and answering their lies, and last time they didn't even reply my last email!
This is a copy of my E-Mails sent to him and a resume of his answers (I didn't include his E-Mail replies as it seems is not allowed here and my previous post was deleted because of that):
[5th of March of 2010] *** This was my order:
Description:10180 Cell Wee NS/Ti, Item no:
Unit price:5.00 GBP
Qty:1
Amount: GBP
Description:Wee SS, Item no: , lumens Choice: 100
Unit price:49.00 GBP
Qty:1
Amount: GBP
Subtotal : GBP
Postage and packing: 5.00 GBP
Total: 59.00 GBP
Payment: 59.00 GBP
[8th of March of 2010] *** Then I received this E-Mail:
He asked me to wait 10-15 days
[8th of March of 2010] *** So I replied:
Hi,
You're welcome, thanks to you.
I am looking forward it!
Kisses,
Joan.
[13th of April of 2010] *** I didn't receive my order and not even a single email notification, so I wrote again:
Hello,
Please let me know if you have already sent me the order. I am looking forward it.
Thank you in advance,
Joan.
[13th of April of 2010] *** He replied me:
He was sorry about the delay and asked me to wait more, promising he would send it as soon as possible, aiming for the next two weeks
[13th of April of 2010] *** So I replied him:
Hello Rob,
Oh ok don't worry I was just wondering about what happened because you told me about 20-15, but it's alright. I am sorry to be so impatient hehehe.
Thanks for you reply.
Cheers,
Joan
[3rd of July of 2010] *** Again, no order received and not E-Mail notification either. I wrote:
Hello Rob,
Have you already sent my order? I am afraid I didn't receive anything yet.
You asked me to wait 10-15 days and it has already been almost four months since that.
I saw you have stock and sending orders here https://www.candlepowerforums.com/threads/273006 (also https://www.candlepowerforums.com/threads/180135 and http://lummiblog.blogspot.com/2010/06/getting-on-top-of-back-orders.html).
Thanks in advance.
Kind regards,
Joan
[5th of July of 2010] *** He replied me:
He was sorry again and ask me for wait more time. He told me that in the next couple of weeks more components would be on hand letting him to complete my order.
[25th of February of 2011] *** I didn't receive anything again, not even information, so I wrote:
Hello Rob,
I placed my order almost 1 year ago, but I have not received it yet.
Could you send it to me, please?
Thanks.
Kind regards,
Joan
[21st of March of 2011] *** I am still waiting for his answer. My email has not even replied. I don't have any of my items which I ordered and paid. I don't have my money. I lost my money and my time. I have been lied. I have been ignored. I am sorry about my English, I am from Spain. What can I do now, more than one year later? I hope my experience helps other people who are still wondering about buying or not from Lummi. I can't recommend them at all. And I am not the unique one with this kind of experience dealing with them!