One of the problems I had with my QSL-X was that it was extremely hard to press the tailswitch with the included 123 battery. Foursevens sent me a new part for the tailswitch, and it completely resolved that issue. Let me put up a few pictures of the tailcap parts to make diagnosing issues easier.
The part in question is the piece that goes under the rubber cap on the tail. In this picture, the new part is on the right, and the old part on the left:
https://drive.google.com/open?id=0B8lCQX7He7ZGcnQzTE5aT2Viem8
Here is the old part installed in the tailcap:
https://drive.google.com/open?id=0B8lCQX7He7ZGNFZWWjd1YWJ0Z00
Here is the new part installed in the tailcap:
https://drive.google.com/open?id=0B8lCQX7He7ZGdVFRdVVfRE9Jb28
Again, with the new part installed, the tailswitch works well with 123 batteries.
That's not normal. What battery type are you using and what is the battery level?
You helped me via email and we made quite a bit of progress with the light, but then I stopped responding, so the ball is in my court, but I haven't felt like fiddling with the light.
For the reference of other users, because it was too hard to press the tailswitch, I put some aluminum foil in between the battery and the tail spring. This did make the switch work properly, but I noticed that the light would occasionally "lock up:" the red light would turn on, and the light would stop responding to button presses. It did this especially while the light was in max mode. Removing the aluminum foil per David's (the Foursevens guy who was emailing me was named David, I'm presuming it was "the" David) suggestion remedied the problem temporarily. Eventually though, the "locking up" behavior returned again. Replacing the battery with a fresh 123 eliminated this behavior, and the battery that I pulled out of the light was low. I have since put several batteries through the light, and it behaves this way whenever the battery is low. Apparently, the aluminum foil added additional resistance to the circuit causing it to appear low earlier.
It seems that the battery level detection of my light does not work well at all. I have only ever used it with 123 batteries, and it has never reported a low battery, probably never lower than 70% charge. However, it routinely displays the "lock up" behavior once I have used a battery for a while (about a month of EDC usage), and replacing the battery resolves the issue. Additionally, the batteries that cause the light to lock up also produce a weaker max mode, which shows that these batteries are low.
This doesn't seem like the low battery behavior the light should have, but at least it is consistent.