Klarus XT2C

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just bought an xt2c l2 u2 and it is great!!!! I also have the t6 head and when comparing it with the u2 side by side, there is marked difference between the two lights. i bought a strike bezel made by a local company and it looks great on both lights
 
I just last week got the Klarus XT2C 725 lumen torch, it broke after about an hour of use, the switch is possibly at fault.
The clip seemed a bit useless and the lanyard I'll never use, also the holster flap isn't quite long enough.

Aside from that I was impressed with it, the light output was very good.
 
I just last week got the Klarus XT2C 725 lumen torch, it broke after about an hour of use, the switch is possibly at fault.
The clip seemed a bit useless and the lanyard I'll never use, also the holster flap isn't quite long enough.

Aside from that I was impressed with it, the light output was very good.

That is disappointing. I have been EDCing the 725 lumen version for a few weeks now, and really like it. The difference in brightness over the 580 lumen version is quite noticable. However, that is completely irrelevant if the light does not work each and every time.
 
That is disappointing. I have been EDCing the 725 lumen version for a few weeks now, and really like it. The difference in brightness over the 580 lumen version is quite noticable. However, that is completely irrelevant if the light does not work each and every time.

Hi mate, yeah I was pretty disappointed that it only lasted such a short [very short!] time

This is what it does



https://www.youtube.com/watch?v=x5fbwviLGkA
 
Finally after 5 weeks I got "authorisation" to return the torch for a replacement, I'm not terribly happy but it's all I can do.
This thing has a metal plate over the tail cap switch too which I wasn't expecting, it's on the smaller button for the strobe, I dislike this and would prefer it was just the rubber button.
Now that I've seen the ST2C and ST11 aren't that much bigger I'm keen to get one of them instead...
I'll try to get them swapped, if not I'll just accept the replacement, sell it and use the cash to buy the ST2C or ST11

:sick2:
 
Although my XT2C works flawlessly, I too have that small chip on the bezel front - right out of the box. Maybe something during the anodisation process?

Cheers
Thorsten
 
Although my XT2C works flawlessly, I too have that small chip on the bezel front - right out of the box. Maybe something during the anodisation process?

Cheers
Thorsten

Hey man, yeah I don't know why mine has the chip, no drops or anything.
The finish and look of this torch is to my liking, grey looks better than black to me :takeit:
I barely even used it and the thing failed, I'm definitely blaming the switch, it has some metal plate covering the quick strobe button which I dislike [and wasn't expecting]

The company I bought this thing from are really irritating me too, it's now just over 7 weeks and they are so slow to respond to my emails.
I'm not interested in another XT2C at this stage, I'll get the bigger model if they ever answer my question about one being in stock.

Standby for an update...
 
Well after 2 months of fluffing about this disorganised bunch of farm animals are going to refund me instead of being helpful.
When I get my money back I'll name and shame them.

So, where to buy Klarus torches online to be shipped to Auckland for not-insane prices...
 
Well after 2 months of fluffing about this disorganised bunch of farm animals are going to refund me instead of being helpful.
When I get my money back I'll name and shame them.

So, where to buy Klarus torches online to be shipped to Auckland for not-insane prices...

[hi, also from New Zealand, so if you find out about local Klarus dealers, please let me know as well 😀
thanks]
 
Which will of cause will comply withe the rules for a jeer - Norm

Totally! but it looks like I can't join or sign up there? can anyone help me with that please.

I still don't have my refund so made a Paypal claim today and have also contacted my bank.
To address the private messages received: I will tell you after I get the refund

At the moment it feels like this :dedhorse:
 
Can admin or a moderator split off my last few post in here to a more suitable forum, it's no longer about the torch itself and all about the unbelievably poor customer "service" from Top Gear in Auckland New Zealand.
They have refused to refund me now even after agreeing to a full refund in an email and they offered me $15 'in good faith", I have raised the Paypal dispute to a claim, the goods were returned 2 weeks ago.
This can't even be legal?!

So that name again Top Gear in Auckland New Zealand

:thumbsdow
 
Thanks but no thanks. My tail switch on the XT-11 failed, and multiple emails to Klarus provided no relief. They wanted the entire light back, even though I asked to purchase a new tail switch. Then, they stopped answering my inquiries. I've moved on, and have expressed my displeasure to many of the 2200 members of my agency as I can, and plenty of other people.
 
It's nice to see Klarus keeps updating their lights. Do wonder if those given runtimes are correct though. Still own a XM-L T6 version.
 
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