I bought a SRT-7 about 30 days ago. I haven't used it but maybe a total of one hour or less and now the main LED will not work. The color LEDs work but not the main center one. I bought the whole set-up for $120 and I thought from the reviews on candlepower forums this was a good light. I have always stuck with 4Sevens, Olight, Surefire, Fenix, and other main brands but they assured me this was a quality light. For $120 and based off the reviews - I thought I had found another good brand to buy. I don't know what I need to do next? Do I return this to Nitecore? Do I return it to Amazon? Who pays the shipping? I have done put out $120 in a light that lasted less than a hour. I also bought one of the Nitecore batteries and charger for about $50 on a Nitecore Sysmax I4 Intellicharge i4 version 2 with a 3400mAH battery, a NITECORE NFG40, and a few more add-ons that I have no use for now. I mainly just need to know where to go from here? Over $200 into your products and I get less than an hours use - what is going to happen when I am really depending on it a year or two from now and it goes out? Repair - refund - shipping fees? What do I need to do? Thanks, Shane
Ok, First off I came here and read and read on reviews for hours. The SRT7 seemed to be more of what I was looking for and had all the accessories I needed. Plus I watched a lot of Youtube videos and they seemed to be all saying it was a high quality light. I have had Surefire, 4Sevens, Fenix, Olight, and others but, never tried Nitecore so I thought it was worth a try. I bought a Nitecore SRT7 - actually a package (NITECORE SRT7 Black 960 lumen Smart Ring LED Tactical Flashlight with Rifle Mounting Kit (Pressure Switch, Rail Mount, Batteries) from Amazon for $120. Then I bought (Nitecore Sysmax I4 Intellicharge i4 version 2, Four Bays universal home/in-car battery charger, Nitecore 18650 NL189 3400mAH rechargeable battery with Smith & Wesson Carabeamer LED Clip Light) for another $50. I also bought a (NITECORE NFG40 High Grade Green Filter Suitable For The Flashlight With Head Of 40mm) for another $15. So once all said and done I had around $200 in my perfect set up. I received all this about a month ago. I used it maybe a total of an hour. Mostly showing it off to friends. It was working perfect - turned it off - a week later (last night) I tried it and nothing worked but the colored LEDs. The little red light blinds steady about every 2-3 seconds in standby mode. No white light at all. Tried the fully charged Nitecore battery, 2 new sets of SureFire CR123s, and same results.
I contacted the place I got the light from on Amazon and he was short with me and said send it back. Any other item I have bought from Amazon and had to return - they have sent me a return label and sent the label with replacement. I just don't want to end up in the same place I am now a month, 6 months, year, or two down the road. Do I need to send it to Nitecore themselves? Send it to a guy in Texas that doesn't seem to care much? I already got $200 tied up in this - am I responsible for paying shipping on a defective item? I just need some advice from the professionals!!
I bought Nitecore's tactical / military / law enforcement / Patented spring-loaded impact absorption mechanism / and it's offered with a rifle pressure switch and on Nitecore's page for the SRT-7 - it shows it mounted to an Ar. I have not used it in any way that was abusive or what they hadn't intended it for.
When it was working - with its green lens at almost 1000 lumen - I was on cloud 9 - then with-in an hours use - less than a month - I feel like crap. I feel like I didn't research enough - bought cheap china crap - should have spoke up and asked someone - wasted $200 – I just feel awful!!! Now I come to my flashlight family and ask for advice when it's too late maybe.
Last - Do we have like a Nitecore representative on this fourm? A Nitecore section?
Thank you so, so, so, much in advance for any advice, help, direction, or any assistance!!!!!!!
Ok, First off I came here and read and read on reviews for hours. The SRT7 seemed to be more of what I was looking for and had all the accessories I needed. Plus I watched a lot of Youtube videos and they seemed to be all saying it was a high quality light. I have had Surefire, 4Sevens, Fenix, Olight, and others but, never tried Nitecore so I thought it was worth a try. I bought a Nitecore SRT7 - actually a package (NITECORE SRT7 Black 960 lumen Smart Ring LED Tactical Flashlight with Rifle Mounting Kit (Pressure Switch, Rail Mount, Batteries) from Amazon for $120. Then I bought (Nitecore Sysmax I4 Intellicharge i4 version 2, Four Bays universal home/in-car battery charger, Nitecore 18650 NL189 3400mAH rechargeable battery with Smith & Wesson Carabeamer LED Clip Light) for another $50. I also bought a (NITECORE NFG40 High Grade Green Filter Suitable For The Flashlight With Head Of 40mm) for another $15. So once all said and done I had around $200 in my perfect set up. I received all this about a month ago. I used it maybe a total of an hour. Mostly showing it off to friends. It was working perfect - turned it off - a week later (last night) I tried it and nothing worked but the colored LEDs. The little red light blinds steady about every 2-3 seconds in standby mode. No white light at all. Tried the fully charged Nitecore battery, 2 new sets of SureFire CR123s, and same results.
I contacted the place I got the light from on Amazon and he was short with me and said send it back. Any other item I have bought from Amazon and had to return - they have sent me a return label and sent the label with replacement. I just don't want to end up in the same place I am now a month, 6 months, year, or two down the road. Do I need to send it to Nitecore themselves? Send it to a guy in Texas that doesn't seem to care much? I already got $200 tied up in this - am I responsible for paying shipping on a defective item? I just need some advice from the professionals!!
I bought Nitecore's tactical / military / law enforcement / Patented spring-loaded impact absorption mechanism / and it's offered with a rifle pressure switch and on Nitecore's page for the SRT-7 - it shows it mounted to an Ar. I have not used it in any way that was abusive or what they hadn't intended it for.
When it was working - with its green lens at almost 1000 lumen - I was on cloud 9 - then with-in an hours use - less than a month - I feel like crap. I feel like I didn't research enough - bought cheap china crap - should have spoke up and asked someone - wasted $200 – I just feel awful!!! Now I come to my flashlight family and ask for advice when it's too late maybe.
Last - Do we have like a Nitecore representative on this fourm? A Nitecore section?
Thank you so, so, so, much in advance for any advice, help, direction, or any assistance!!!!!!!