SF A2 Lens Replacement

[Flatscan]

I just received an A2 from another CPF member. As it's my first non-crappy incandescent, I'm busy finding large dark places to light up at a distance. /ubbthreads/images/graemlins/grin.gif

However, the lens was cracked in shipping. /ubbthreads/images/graemlins/frown.gif The packaging I specified wasn't quite sufficient.

How should I go about replacing the lens? I've thought up the following: 1) replace it myself, 2) trade+cash on CPF for an undamaged head, and 3) warranty it with SureFire.

(1) is the best for my usage. The crack doesn't affect light function, so I can replace the lens at my leisure without little to no time without a complete light. I need to locate a lens of proper diameter as well as pipe clamps to unscrew the bezel.

(2) is probably most convenient for me, assuming there are A2-WH heads available. I don't really have a feel for what parts are out there.

(3) is the worst idea. Free replacement would be fraudulent, and I would be without my light for a long time.

 

[Size15's]

I suggest you call SureFire, explain what you think happened and see what they say. You may have to wait a bit since the A2 is in short supply but I would have thought they'd take care of you.

Al

 

[pk]

Flatscan,
E-mail me [email protected] and I'll help your problem.
pk

 

[Klaus]

/ubbthreads/images/graemlins/thumbsup.gif and /ubbthreads/images/graemlins/bowdown.gif for the Photon King /ubbthreads/images/graemlins/grin.gif

Klaus

 

[Hoghead]

PK /ubbthreads/images/graemlins/thumbsup.gif /ubbthreads/images/graemlins/thumbsup.gif /ubbthreads/images/graemlins/thumbsup.gif

 

[GarminGPSMap]

Woah, Flatscan...........how'd you get so lucky to have the MASTER speak to you!?!?!?!?!? ARGH!?!?!!??

 

[rumar]

Like I've always thought. Customer service isn't about the company, but about the people. PK is "good people".

 

[Flatscan]

wow. /ubbthreads/images/graemlins/bowdown.gif

Email sent. Thanks!

 

[GarminGPSMap]

Uhm, Flatscan....can you touch one of my broken flashlights and fix it?

Good luck and let us know what happens, I'm curious to see how it's replaced in case I break a Pyrex. Luckily (knock on wood) I haven't yet.

 

[Flatscan]

A2 Head Received!

Received a complete A2 head from SureFire today, sent UPS Next Day. Should have gotten it yesterday, but no one was around to sign for UPS (very odd).

/ubbthreads/images/graemlins/thumbsup.gif/ubbthreads/images/graemlins/thumbsup.gif PK and SureFire!

 

[ygbsm]

Re: A2 Head Received!

Now that's service! I don't think anyone can dispute that PK is the best. /ubbthreads/images/graemlins/thumbsup.gif

 

[V8TOYTRUCK]

Re: A2 Head Received!

Now that is some service /ubbthreads/images/graemlins/thumbsup.gif Paul, I was shipped a Beast and the lens cracked. Can you help me out? /ubbthreads/images/graemlins/grin.gif /ubbthreads/images/graemlins/thumbsup.gif

 

[haley1]

Re: A2 Head Received!

WOW!, that's why I buy SF and ARC.