Still waiting.

[xring]

I am the owner of 4 Peaks, soon to be 5. When I placed my first order (with Peak), I received them in 3 days. I've had to return 2 lights, 1 not functioning correctly, 1 the wrong power, and an incorrect body for a model I didn't order. I did change the color LED on the non working one via phone on the 11th, and asked for o rings for the screw plugs, but man, it's going on 2 weeks and I haven't seen a thing. Peak, at least send me the correct body, or some other parts if the rest of the order is held up for some reason. I initially sent the items back on my dime, hoping for the best without complaint. I thought there would be extra fast service since I had to return some items...Now I'm complaining. (a little :whistle: )
Edit: There may be more to the story, so I'll keep my hat on and just enjoy them when they arrive. :)

 

[pilou]

Did you but from Peak directly?

 

[xring]

Of course. I even did a follow up call to verify the probs along with a note listing the the information in the returned package. E-mail and phone # were also included...

 

[daveman]

I'm sorry to hear your woes, Xring. If I were you, I would buy from Peak one item at a time. I got my Mediterranean and Caribbean separately, didn't have any problems (except the Caribbean screwed me with the Luxeon lottery). All you need from Peak is those two lights anyhow; their best two lights in my opinion.

 

[tsask]

I am waiting on My McKinley repair. Robyn has been helpful. Peak has fixed this light before and returned it. I am looking forward to my steel AA Pacific tube as well!

 

[xring]

Update: Good news. I've been e-mailed that my lights finally shipped yesterday. Bad news. A day late though as I ordered a L2T yesterday instead of another Pacific. I'll probably get another anyway. I need a standard power for super long run time now.

 

[xring]

Final update. (does anyone care?:laughing: ) (Indeed they do!)

Got the lights back, but I still did not receive the Super Ultra Pacific as I requested in the original phone order, and in writing when I returned the lights. I presume it's the same Ultra I returned, ("U" on the head - not "S") due to a loose fitting head on the AA body, and it did not seem very bright at all. I guess I shouldn't assume it's not a different head, as it may be. (but probably not or it would be a S.U!)
A better looking O ring is fitted, and it's bright enough, but nowhere near the green lux SU Pacific I have. I do realize that the green appears much brighter due to the color. The cyan Kilmanjaro single led Ultra is very nice.
Anyway, if you have to order, if possible, do it from the site, as there can be no mistaking what is ordered. By the time you ask alot of questions over the phone (as I did), there may be a possibility of skewing your order. I'll blame the original order on user error.:)
Edited to add: This is one awsome company, and customer service is second to none. I'm convinced I will be ordering more units in the future from Peak. They stand behind their product and know how to take care of their customers!