My aunt called me today to ask for help. She just bought a new Dell last month and as she has always done, she is using Outlook Express as her mailer. Since she got this new computer, she has been unable to open attachments to her emails in Outlook Express. The little paperclippy thing is there on the right and she can click on it but nothing happens. The attachments don't open. And the little menu that shows the name of the attachments and the option to "Save Attachments" are muted so that she can't click on them. I know this is something easy but I'm stuck on dumb and can't figure out how to fix this for her. Can anyone help her out here?
(I would really appreciate it if this didn't turn into a thread about why she shouldn't use Outlook Express and how she should get another mailer, blahblahblah... she (and I) both like Outlook Express and are not interested in switching).
TIA!! /ubbthreads/images/graemlins/grin.gif
(I would really appreciate it if this didn't turn into a thread about why she shouldn't use Outlook Express and how she should get another mailer, blahblahblah... she (and I) both like Outlook Express and are not interested in switching).
TIA!! /ubbthreads/images/graemlins/grin.gif