Hello All!
I'm having some problems with ArmyTek and I was wondering if anyone who has dealt with them before would have any ideas.
On July 4, 2013 I ordered the following light:
Armytek Predator Pro v2.5 XP-G2 (Warm). Black.
Code: 02-5
What I got was the white tint, not the warm tint.
After almost three weeks of emails (never could find a phone number that worked) they said that they would replace the light under warranty. I would have to pay to send the light back to China and once they got it they send me the correct light and refund me $15 dollars for the delivery.
The origional light came via FedEx so I went back there and after twenty minutes of filling out forms they said the cheapest rate to send the light back to China would be $140! That's the CHEAPEST rate they had! Needless to say that's more than I paid for the light and ArmyTek would only refund me $15.
What I would like so see is them send me the correct light with a prepaid return box that all I have to do is put the light in and take it to a dropoff location.
Does anyone have any ideas on how I can get the correct light without having to basically pay for it again? At that price it would be cheaper to just buy another light and keep this one, but I don't need another white tint light.
Any ideas???
Thanks!
I'm having some problems with ArmyTek and I was wondering if anyone who has dealt with them before would have any ideas.
On July 4, 2013 I ordered the following light:
Armytek Predator Pro v2.5 XP-G2 (Warm). Black.
Code: 02-5
What I got was the white tint, not the warm tint.
After almost three weeks of emails (never could find a phone number that worked) they said that they would replace the light under warranty. I would have to pay to send the light back to China and once they got it they send me the correct light and refund me $15 dollars for the delivery.
The origional light came via FedEx so I went back there and after twenty minutes of filling out forms they said the cheapest rate to send the light back to China would be $140! That's the CHEAPEST rate they had! Needless to say that's more than I paid for the light and ArmyTek would only refund me $15.
What I would like so see is them send me the correct light with a prepaid return box that all I have to do is put the light in and take it to a dropoff location.
Does anyone have any ideas on how I can get the correct light without having to basically pay for it again? At that price it would be cheaper to just buy another light and keep this one, but I don't need another white tint light.
Any ideas???
Thanks!