Hi All,
I recently purchased a high end, for me, led flashlight.
Rather then come off as drama and badmouth the company unnecessarily, I'd like to state my case and questions and get honest feedback.
The cost of the light is around $200. Upon arrival I noticed the lens was broken and contacted CS. They sent me a link stating I could buy a new one for $5. Let me skip that drama and mention indeed a new lens on them is on the way. However, while I was taking apart the head to make sure I could install the lens, I noticed a couple things.
1.it came with an off brand (not the one they ship with) battery installed. They do NOT intend this or mention it anywhere.
2.the inside of the box lid was a bit dirty.
I asked if this was a return and was told "there had been no returns" the shop guys use batteries for testing and forgot and accidentally left it inside. Also "white boxes get dirty".
Ok, so before I install trits on this, does this story sound reasonable? Are these redflags?
The rest of the light looks ok, but I have little experience and haven't messed with it.
Thanks in advance.
Mods if this is the wrong section please move and advise.
I recently purchased a high end, for me, led flashlight.
Rather then come off as drama and badmouth the company unnecessarily, I'd like to state my case and questions and get honest feedback.
The cost of the light is around $200. Upon arrival I noticed the lens was broken and contacted CS. They sent me a link stating I could buy a new one for $5. Let me skip that drama and mention indeed a new lens on them is on the way. However, while I was taking apart the head to make sure I could install the lens, I noticed a couple things.
1.it came with an off brand (not the one they ship with) battery installed. They do NOT intend this or mention it anywhere.
2.the inside of the box lid was a bit dirty.
I asked if this was a return and was told "there had been no returns" the shop guys use batteries for testing and forgot and accidentally left it inside. Also "white boxes get dirty".
Ok, so before I install trits on this, does this story sound reasonable? Are these redflags?
The rest of the light looks ok, but I have little experience and haven't messed with it.
Thanks in advance.
Mods if this is the wrong section please move and advise.
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