Re: Failing LA LED signs going to cost 20M to repl
My experience in product design is that the things that go wrong are often much simpler. It is called attention to detail. The production guys are always looking for the least expensive way to do things, and often make changes that they don't think will make any difference. We built a product with a MTBF objective of 40,000 hours. Unfortunately one of the procurement/production people saw a way to save a few cents, and replaced the lamps we had spec'd for the indicators. Let's just say that the new lamps had a design life that was a lot less than 40,000 hours. They saved a few dollars on the power supply as well, with the same outcome. It took a couple of interations, and some very detailed discussions with the procurement and production guys to understand that there really was a reason we had some parts that seemed to be seriously over engineered. The system is only as reliable as the weakest link...