Waiting for something is okay with me. Actually it is part of the fun.
What I don't like at all is to be left in the dark.
Exactly! Like, it wouldn't have annoyed me one BIT to have been told I would have to wait 2 months for this custom light, if they had a little graph bar of completion on the website, a little graphic of an airplane delivering it, kinda thing, so you could sense the progress. That would make it MORE special. Even if you took a YEAR Rob would still have buyers, the little lights are awesome!
It's just the "I'll get it by next thursday" next thursday arrives... "ok, better email Rob, probably being rude" Rob: Sorry, I couldn't forsee that my dog would eat all the tritium, there will be a one week wait, but didn't think to tell you about it till you bugged me. Me (thinks) "so I'm sposed to bug you, does that make my light come faster?"
And then after another few unforseeable delays (however ironically predictable they seem to be as an average), you're feeling quite miffed, because it's just that infantile "But I wanted it for XMAS/EASTER/CAMPING" thing in you, and you worry that by the time it turns up, you're gonna just be annoyed (though I don't think that's every happened to anyone by the time they actually saw a Raw/Wii/Sphee!)
So Rob, don't become any more reliable, just communicate first, associate each order with a due shipping and due arrive-at-door date, and shoot off an email the day before just informing/enquiring as to the status of the torch, and everyone would be SO much happier, and in my case, would send you a lot of business (I'm what you might call a pivotal torch nerd, what I recommend ends up being used by a lot of people in zoos, who pay extra for custom work... on TIME work...).
