sassaquin
Enlightened
If not for the $13 shipping charge to MA, I would have ordered at least two Peaks already. I ordered an Eiger AAA from Peak directly in April and the shipping charge was $5. However, it took Peak over six weeks to get my light to me with no communication or status updates at all even though I emailed them three times for an update. I realize they are extremely busy with the QTC launch, but they should hire a customer service person to handle the phones and emails. The wait was certainly worth it, but would have been easier if I had a little communication along the way.
After reading about the Logan QTC, I know I will break down soon and order a SS model - I am very intrigued by this QTC technology. Does the QTC break down and need to be replaced? If so, does Peak warranty it or sell replacement pieces?
Update - I broke down and ordered a SS 123 Logan QTC on 7/1. Bob was very helpful in answering my questions regarding the QTC via the online chat.
After reading about the Logan QTC, I know I will break down soon and order a SS model - I am very intrigued by this QTC technology. Does the QTC break down and need to be replaced? If so, does Peak warranty it or sell replacement pieces?
Update - I broke down and ordered a SS 123 Logan QTC on 7/1. Bob was very helpful in answering my questions regarding the QTC via the online chat.
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