tower
Newly Enlightened
So I bought the Sunwayamn m11r sirius from Light Junction. It was "quirky" in that it never fully shut off. In the off position, it would spuriously flassh on one two or 3 flashes in no particular interval. So I spoke with Jeff. He asked if I was using AW IMRs. I was and he said that another customer had the same problem with that battery and that he could select a copy which would work with that 16340. So I bought another "hand selected" one, planning on returning the first. The second light had the exact same problem. Both work flawlessly with primaries. I only own one primary and a couple dosen AW IMR 16340s. I have tried e-mailing LJ and calling them several times, butg gotten no reply. I even tried contacting Sunwayman. So now, my hand being forced, I have opened disputes with PayPal. At the very least I want a refund (obviously, I will return the lights) and for LJ to send me a return shipping label (or somehow cover shipping costs).
CAVEAT EMPTOR!
UPDATE: Interestingly, minutes after contacting PayPal and posting this, I heard from Jeff. He is sending me a return label for the lights. That was the sort of customer experience I expected after speaking with him the first time. Glad he came through. Thank you, Jeff!
CAVEAT EMPTOR!
UPDATE: Interestingly, minutes after contacting PayPal and posting this, I heard from Jeff. He is sending me a return label for the lights. That was the sort of customer experience I expected after speaking with him the first time. Glad he came through. Thank you, Jeff!
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