Sorry for the late response. We've been quite busy with shows, staff changes, etc. I'm the only one qualified to respond here so I have to stretch the intervals between my time here and other responsibilities.
Why not just release the IOS source code and let us take care of it at this point?
That's not going to happen. The implications are huge. ie. lights can self destruct with wrong firmware. Also ios source will not help anyone at all with android.
As mentioned above Android is a bit more difficult to develop apps for. The sheer number of variations in devices and different versions they're running on, lack of developer tools, etc make it much harder to successfully build a stable app. Especially with a company that has fewer resources or experience with coding for this platform. It makes sense that the iOS app would be easier to build since Apple does provide more resources and you don't have hundreds of different devices running different hardware or software versions. Keep working at it, this definitely has the potential to really change how people use and customize their flashlights!
Thanks for understanding. There is ZERO support, API's and libraries for BT LE in android. Big companies who are using BTLE are developing their own with significant resources. And they're not sharing and that's understandable. Android is complete mess. Open systems and flexibility makes it a nightmare for developers especially those who are on the bleeding edge. Open sounds good but those who have not developed software have no idea.
As of right now android development has been put on hold until we can find another android developer who is qualified and is experienced with BT LE. We've hit several road blocks and I've put a pause on this and focus on development on refining the firmware and ios app as well as new BTLE products. Yes some of you will complain some more but you asked and here is my answer - just know that complaining will not help the situation. We are looking for qualified android developers.
What is the latest firmware?
When was it released?
Is there a place that those of us who do not have an app can see what the latest firmware is so that we can know when to try and update our lights?
For Android users, could you please post a list of the 'tap codes' so we can use the advanced features of the light until the Android app is ready?
Latest fw comes with the latest app. when you connect to the light each time it checks for fw versions. If a popup doesn't come up suggesting an update then you have the latest.
We do not have a published tap codes list as that may change with fw updates.
Just wanted to give a shoutout to CS and thank them for sending out tailcap guts so quickly for me, that was tops. Good work guys!
However, these ones still aren't quite right, unfortunately. Now the light works just fine with primaries, which is nice, but I still can't depress the tailcap button using AW 16340s, which is my preferred cell. So it seems the sizing is still weird, I have no idea. I've never had a light where this happened before. At any rate, after swapping various parts around half a dozen times, it seems like the old guts are magically working properly. So I guess I am ok right now. But there might need to be some adjustments made so that the light can be used fully with both primaries and li-ions.
The smart lights were designed with mass produced primary cr123a's in mind. They have standard dimensions with tight tolerances. Now RCR123a's greatly vary in size. I've see as much as 3mm difference (+/- 1.5mm) which is HUGE. I've even seen them as much as 4mm taller than the standard cr123a. So the new plunger gives the tailcap more reach and stroke. For shorter rcr123a the more reach helps. But for rcr123a that are too long the only solution right now is to back off the tailcap a bit and it fixes the tailcap action.
Well now the tail button has stopped working again. It's gone back to where it is stuck in place and cannot be depressed. I'll have to take it apart again and see if I can remedy it. I really wish those new plungers worked. There's definitely some issues with this tailcap design.
Also, sometimes the light will freak out and when I click the side button to turn it on it will turn on in strobe and I will have to remove the battery for a while to reset it, after which the settings on the app are reset by themselves too.
- when you replaced the plunger did you move e two orings from the old plunger? and the orings need to be adequately lubricated.
- the strobe will come on to indicate that the battery is low. next fw will reduce the low v threshold and possible remove the strobe all together and rely on the side led to indicate low v.
- we're looking into lost settings. the settings should be safe between battery changes. are you able to consistently and repeatedly cause it to do that? If so pm me the details so I can try to repeat it. The only condition i can see it losing settings is as it's writing the settings the power is pulled or it hits low voltage. But writing takes only a fraction of time so it's highly improbably though not impossible. We're also looking into possibly storing all the settings in the app so that it can be reloaded or copied from device to device.
With the help of the customer service the problem was fixed. But now I can't control the light with the app anymore. That's somewhat annoying.
If this happens go to the app and disconnect and forget the device by swiping to the right. Then go to settings, bluetooth and tap on the flashlight and forget it. Then go back to the app and pair it again and it should work again. BTLE has a function where it can broadcast it's state while not connected to the phone. So you may be able to see the status of the light and even watch it turn on and off in the app when playing the light yet you would not be able to control the light with the app. Following these instructions will clear it up.
Furthermore, you are also correct in that there seems to be a very significant parasitic drain on this light when not in use. I have now had two RCR123s drain to nothing with very little use. And when I say nothing, I mean like 3.2-3.3v. So it appears that the light is able to drain the cell even to unsafe low levels while idle. This is concerning too me as well.
As I really don't want to wreck perfectly good AW cells I am probably going to shelve this flashlight.
I don't think parasitic drain is your problem. I have several QSL's on the shelf loaded with rcr123a's and they have sat for months and they all report 90%+
It may be that you have notify me when disconnected on. I've had come back to a few drained lights after leaving them for a few days only to find out that it was strobing when I left with my phone. Turn that off option off unless you carry your phone and flashlight together all the time. New fw should have an auto off after a few minutes.
Also since bt is shared with wifi (2.4ghz). sometimes where there is a lot of wifi traffic i.e. streaming video at home the flashlight may think it's disconnected every now an then and that could also suck some power.
One more thing to note rcr123a are constantly powering a protection circuit - naturally they will have much less shelf life than cr123a. but I have come across some rcr123a's that have very high self discharge - so be sure to check that and make sure you get good rcr123a's and not generic stuff.
Hi Chance,
As I have stated on other threads, I own almost every parasitic drain light that has been complained about from the EC-1 to the EC-11 and every brand and model in between...I don't know if I am just lucky, but Parasitic drain has not been a problem. With the Smart, if I were to take the voltage on the app, it would appear so, but when I take the cell out and do a voltage test with my DMM and a load test with my ZTS, it is negligible...I should buy a lottery ticket...
No lottery ticket needed. We designed it with very very low self discharge in mind - we're talking microamps. It should be less than the self discharge of the battery. The navi with a cr2032 cell which only has 180mah should run over a year.
Hi,
i have a question about the app. Does anyone know what the 24h cycle-slider in the power settings does?
That is how long it will keep the side led lit after the light is turned off. handy if you drop the light in the dark - it's easier to find. also you can quickly glance and check your battery level without having the main led on.
I purchased a 4Sevens Quark QSL, and I'm excited about its potential. If it worked properly, it would be a great light! Disappointingly, mine doesn't. :sigh:
I haven't been able to pinpoint what causes the issue, but if I have it in tactical mode, and I press and release the tailcap repeatedly, flashing the light, eventually the light "locks up." The red side LED comes on steady and the light stops responding to button presses. Removing the battery and resetting the light gets it back to normal. Is this some kind of lock-out feature I'm not aware of? Has anyone else experienced this issue?
That's not normal. What battery type are you using and what is the battery level?
Yes, that seems to be the case. I looked at the 4-Sevens facebook page and saw no information except ads for their lights. I posted a comment about there not being a readable, complete set of instructions for the Quark Smart light. No reply from them. It is unconscionable to not prepare these instructions.
We can send you a pdf of the manual if you're having trouble reading the included manual. Email
[email protected] to request.