I long ago began adding a _small_ dab of conductive lubricant on the threads, and on the tip and bottom of the battery.
I've probably got a dozen Arc AAAs of various vintages, and given as many away; out of those two dozen, three have flickered, all of which Arc eventually fixed (or replaced, who's asking ...) after I finally got around to sending them to Arc. Several years after telling them I would.
That includes two I managed to really completely destroy -- I fiddled, trying to fix the crimp several times, cracking the metal, trying to solder the cracks I made -- despite that, they did fine by me, and this long after the business that actually made them went away. The new folks for whom Gransee is consulting are treating his old customers okay, in my experience.
I've never rushed them or given them a hard time. It's a small shop at best, and they're real busy right now. Send'em back and give'em time, is my suggestion.