lost in translation / DX

[usair]

(they ask me refund or credit ... refund!)

> Dear usair

> We quite understand your feeling, but this order is very old
> and out of the limited refunding time. So how about keep
> $11.99 as store credit in this order, then you can use it to
> add items in any of your new orders, is that ok?

> Sincerely yours.

 

[saabluster]

(they ask me refund or credit ... refund!)

> Dear usair

> We quite understand your feeling, but this order is very old
> and out of the limited refunding time. So how about keep
> $11.99 as store credit in this order, then you can use it to
> add items in any of your new orders, is that ok?

> Sincerely yours.

They probably are wanting to give you store credit because it has been so long that paypal will not refund the fee that they have been charged if they send the refund to you now.

 

[kuksul08]

How long has it been?

 

[csshih]

yep! just open a request to use store credit, and they'll give it to you on anything.

 

[usair]

09

 

[usair]

standby