LC is not an unbiased source of laser info indeed, but I can say the same about every other laser forum including this one. I give WL credit for this, they were the only laser company to open up a forum, and this was 3 years+ ago. At least they are up front and tell us why we now cant talk about other lasers. Other places, I see blind promotion of some companies and planned defamation of other companies.
As from your experience with WL, from what I hear, they did everything they were supposed to do, and they probably gave you an overpowered greenie. If you are thinking what I am thinking, I also am not a fan of a huge corporation controlling the entire market like Wicked Lasers has always done. I just wish that there would be more laser models out there to choose from, it looks like everyone is just selling the same old CNI lasers while Wicked Lasers is coming out with a new model every month. But thats probably because no other laser seller owns their own factory.
Does anyone here have experience building lasers like Wicked, if so, they could team up with a competitor and actually give WL some real competition other than this forum trash talking.
First of all, let's take a look at what WL has done over the past few years to allow for such biasness to arise.
They were the leading company in selling and distributing CNIs, after which they sold their own manufactured lasers. I can't say for sure which is better, but as far as I know in LC, there were lots of complains of under spec-ed lasers. Even after RMA-ing, they still received under spec-ed lasers. Sure, some have received over powered ones, but with every laser company, they will receive a few that has exceeded their specifications. What then do these other companies do? They classify them as lasers with a higher power rating, one which WL never did. Why? Because they never tested their lasers – that's including divergence. Some of the lasers even experienced mode-hopping, it's none the least bit exciting to see your expensive laser go down the drain – without doing anything to it.
Furthermore, RMA-ing your laser will definitely incur shipping costs. But, we aren't forgetting WL's poor spec-ed lasers. So what happens? The buyer who is under WL's mercy continues to send his laser back until he gets an over spec-ed or a just as specified laser. I can't give you a personal recount because I've never bought from WL (except for their goggles). But I can say one thing; some have even RMA-ed more than 4 times. Tell me, do you find this amusing? I definitely don't.
You are assuming there is biasness against WL because WL's business practices are ethical. Although I would LOVE to say something about it, I'm in no position to do so because all of it would be pure speculation. BUT I will work on the evidences that I've seen.
- Shipped via UPS? Mine wasn't and was shipped using EMS.
- Tracking info? I didn't receive any tracking info even after contacting customer service.
- Returns? This, I must applaud WL for having this policy.
That said, I always wonder why they didn't inform us of their "only WickedLasers Product" policy in the forums? Before they made their policy official, many have been banned for just mentioning other companies. So tell me, how is this being "UP FRONT"? They didn't announce their policy but expect everyone to adhere to a ghost policy that wasn't even known. Wow.
In addition, I don't see how participating in another forum is a good justification to be banned from LC. They wish to maintain their monopoly over the laser industry, but I don't see any reason to do what they do. There are other more respected ways of doing business.
The only reason there is biasness against WL because there is a cause for it. It isn't simply "not liking" the name WickedLasers or the fact that they've been banned from LC but it's an understanding, perhaps an enlightenment of WL's business practices. There isn't any biasness against any of the other major laser companies. Why? Because there is no reason for it, they uphold all of their promises, and go the extra mile of ACTUALLY answering emails sent by customers or to-be customers.
IMO, WL has no competition because most of the other laser companies are in a totally different league. WL is purely meant for commercial while the others have dealings with industries.
Just for your information, there are other models to choose from, you just have to keep looking. WL isn't coming out with new models every month; they are simply re-texturing the casing to make it look "fancier".
To keep my post on track: I suggest purchasing from Novalasers, although I don't have anything against Dragonlasers, I think the extra light years and the casing that you get is a plus. Whatever your choice is, I don't think you'll be disappointed.