Hi and thanks! Have a Surefire XXX for several months. Noticed a smell one day I couldn't track down. Finally discovered it was coming from my Surefire. Opened the flashlight and Whoa! What a smell! And by smell I mean rotten eggs my wife could smell two rooms away within 2 minutes.
Called Surefire for a return and their two cents.
They were kind enough to call me and say there was nothing wrong or any smell. I told the customer service rep he was full of it and challenged him to walk down the hall and smell it himself. And I’d pay him if he could honestly tell me there was no smell. He accepted. Called me the next day and said there was a bad smell, but the techs said it was normal (laugh) and not a safety concern. And told me I had counterfeit batteries despite the fact I ordered them from Surefire and still have the Surefire battery box. Then they sent the flashlight back. LOL
Opened up all my other flashlights. No smell. My only guess is a bad battery? Anyone else have any thoughts here? I'm assuming it is still safe to use?
Called Surefire for a return and their two cents.
They were kind enough to call me and say there was nothing wrong or any smell. I told the customer service rep he was full of it and challenged him to walk down the hall and smell it himself. And I’d pay him if he could honestly tell me there was no smell. He accepted. Called me the next day and said there was a bad smell, but the techs said it was normal (laugh) and not a safety concern. And told me I had counterfeit batteries despite the fact I ordered them from Surefire and still have the Surefire battery box. Then they sent the flashlight back. LOL
Opened up all my other flashlights. No smell. My only guess is a bad battery? Anyone else have any thoughts here? I'm assuming it is still safe to use?