I hear that people have replacements sent to them in less than a week. I also have a tailcap problem, its from my L1.
I've called up surefire and told them about my problem and they told me to send them an email stating the problem I' having, so I did just that and until now 1 week later I still haven't got a reply from them. I've sent them a email just now to follow up.
How long does it take for them to reply to international customers? I'm from the Philippines by the way.