Surefire has always had good service for me, I have broken my E1L bezel Three times and it has been taken care of in a timely response. My suggestion would be to call them and get an RMA number and ship it out. you can ship it USPS Priority Mail insured for like $6 and mine was returned within two weeks. Best of all they have never asked me how it was broken, they just fix it. You can't beat that even if it takes some time.