Windows XP Help

[tkl]

How do you start up in safe mode? My friends cpu is infected and won't stay online. Any suggestions?

 

[Stanley]

IIRC you have to press F8 while the CPU is booting up at the 'Loading Windows XP' screen, while the progress bar is advancing in the black & white screen.

 

[tkl]

I tried F8, no joy.

 

[bindibadgi]

Maybe Esc?

 

[iddibhai]

F8. you have to press at the right time, usually just after the first POST beep. best way is to keep pressing it rapid fire style, say once a second, or two times a second, and it will go thru at the right time /ubbthreads/images/graemlins/smile.gif. can't do it too quick or too soon, or a keyboard error message comes up.

 

[tkl]

Ok, thanks.

 

[Saaby]

Has he got sasser? See this

If he's got broadband he'll need to unplug the LAN and boot. You can be a good friend and take the patches to him on disc/USB stick.

 

[tkl]

Hey Saaby, I don't know. When he logs on he gets kicked off in a few seconds or minutes. He's tried to do a Norton virus scan but it doesn't finish. He let his Norton subscription lapse. /ubbthreads/images/graemlins/rolleyes.gif

 

[Saaby]

It's sasser. Maybe blaster, but 95% chance it's sasser. Unplug his internet connection and try again /ubbthreads/images/graemlins/wink.gif

 

[tkl]

[ QUOTE ]
Saaby said:
It's sasser. Maybe blaster, but 95% chance it's sasser. Unplug his internet connection and try again /ubbthreads/images/graemlins/wink.gif

[/ QUOTE ]Try to run Norton scan?

 

[ZENGHOST]

Unplug it from the network if it's broadband, if it's dialup then just don't connect. Go to http://vil.nai.com/vil/stinger/ to download the Stinger removal tool on a different computer (it should fit on a disk) and copy it onto the infected comptuer and run it. After it's removed the virus, get the updates from a different computer via thumb drive, or CD, etc. and load them onto the infected computer. That will hopefully take care of it.

 

[tkl]

Zen, downloaded the stinger. Thanks.