helios
Newly Enlightened
Okay,
I know that I've probably already incensed a few people with my post title but man am I upset over my recent purchase of a U2. I've had this light one day, yes (1) day and the tailcap clickie is now dead! How many times have I clicked it you ask? Maybe 50 times. It works as a momentary on but will not click on. On a positive note, I called SF customer service and they are mailing me a replacement. No questions asked, not even the serial number. Of course this makes me believe that this is a common and widespread problem.
Next, whats up with the lint and dust in the reflector area. I was going to open it and blow it out and then I realized that the bezel is sealed and can't (easily) be removed. Come on, this isn't a $20 light and I expect better from an American company with a reputation for excellent products.
Lastly, the plastic sleeve in the battery area. Did SF really design the light so poorly that they had to retro-fit a plastic liner to the newer models to keep the batteries from rattling? Or, did they put it there to interfere with the use of 18650's and Pila168's? The only quality I found with this light was the glue they used to secure that sleeve into the body. Took me three hours to remove it.
Okay, I'm done ranting and please don't tell me to return it or give it to you. Thats not the answer to SF's quality problems or to my needs either.
Just wanted to share my wonderful U2 experience. I hope a SF rep actually reads these posts and that they are working on fixing the many problems I have seen posted here. By comparison, I absolutely love my ARC AAA-P and Orbs. Now those are built with quality in mind and it shows the builder has a true passion for lights and isn't just into making a buck.
May your SF experiences be better than mine.
I know that I've probably already incensed a few people with my post title but man am I upset over my recent purchase of a U2. I've had this light one day, yes (1) day and the tailcap clickie is now dead! How many times have I clicked it you ask? Maybe 50 times. It works as a momentary on but will not click on. On a positive note, I called SF customer service and they are mailing me a replacement. No questions asked, not even the serial number. Of course this makes me believe that this is a common and widespread problem.
Next, whats up with the lint and dust in the reflector area. I was going to open it and blow it out and then I realized that the bezel is sealed and can't (easily) be removed. Come on, this isn't a $20 light and I expect better from an American company with a reputation for excellent products.
Lastly, the plastic sleeve in the battery area. Did SF really design the light so poorly that they had to retro-fit a plastic liner to the newer models to keep the batteries from rattling? Or, did they put it there to interfere with the use of 18650's and Pila168's? The only quality I found with this light was the glue they used to secure that sleeve into the body. Took me three hours to remove it.
Okay, I'm done ranting and please don't tell me to return it or give it to you. Thats not the answer to SF's quality problems or to my needs either.
Just wanted to share my wonderful U2 experience. I hope a SF rep actually reads these posts and that they are working on fixing the many problems I have seen posted here. By comparison, I absolutely love my ARC AAA-P and Orbs. Now those are built with quality in mind and it shows the builder has a true passion for lights and isn't just into making a buck.
May your SF experiences be better than mine.
