Henry's lights are great. What isn't so great is keeping customers (and retailers) in the dark.
I recently cancelled my HDS order after being waitlisted for over a month. The wait itself wasn't the issue; it was the lack of any solid updates. The retailer seemed at times like they weren't kept in the loop either.
Here's my idea: https://twitter.com/HDSSystems
Does this sound like a decent idea, or a waste of time?
I recently cancelled my HDS order after being waitlisted for over a month. The wait itself wasn't the issue; it was the lack of any solid updates. The retailer seemed at times like they weren't kept in the loop either.
Here's my idea: https://twitter.com/HDSSystems
- Instead of all of us having to email Henry directly, we could check the account periodically to see what progress has been made (e.g. "Testing sample batch from supplier", or "still waiting for supplier shipment").
- A handful of us could get account info, to update the feed
- Ideally, Henry would see the benefits and request ownership of the account
Does this sound like a decent idea, or a waste of time?