Hold your horses! :hahaha: I remember something!
I thought you were kidding. LOL. I do wonder if manufactures are really that aware of what goes on. On some level the ones here do as they show up if a customer gets really cranky and has a public rant over some customer service issue on the forums but are they really proactive enough to know say a real reviewer (Selfbuilt for example) was sending in something to be serviced? Totally off topic and I apologize to the OP.
To be honest, I have no idea, lol. I just find it upsetting that a manufacturer would need to request that a review or statement revealing issues be censored in exchange for customer service. Hiding problems is the equivalent of misleading consumers. As is selling beta products to respected authorized dealers. If there is an issue, it was missed during testing or qc phases. That being said, if a customer discovers that issue and there is a margin for repeat issues of that nature, it should be openly addressed and remedied. Image is nothing without the substance to validate it.
Personally, as a recipient of one of those beta products from a USA dealer, I am happy with my wizard v3 xhp (your real use review persuading me to purchase).