Hi all,
I have a DX80 that was purchased in May 2019. It literally has been used 10 times, never exposed to the elements. The run time is really bad. Here's what's happening:
1. I charge the light and it appears to go through the process normally.
2. triple click shows 15.8V.
3. I turn on the light even to the lowest setting (120Lm) for just 20 seconds, triple click shows 15V and the battery indicator is down to 60%.
4. The run-time on 2nd or 3rd lowest Lumen setting may only be 10 minutes... really bad.
I emailed Imalent and got a reply in broken English, they seem to indicate that I should run the light in Turbo (32000 Lm) as "long as I can" and then turn it off and repeat this 3 times. Do they mean run the light until the thermal error appears or the battery runs down and then recharge it or just wait a bit for the battery to recovery and try again? What's the science behind this?
Then they asked me for the serial# of the light... I cannot find anything like a serial # or a Series number starting w/ IM--- anywhere on the light or the battery pack. Where is this found?
I should have bought a light that uses regular 18650 batteries instead of this expensive battery pack...
I have a DX80 that was purchased in May 2019. It literally has been used 10 times, never exposed to the elements. The run time is really bad. Here's what's happening:
1. I charge the light and it appears to go through the process normally.
2. triple click shows 15.8V.
3. I turn on the light even to the lowest setting (120Lm) for just 20 seconds, triple click shows 15V and the battery indicator is down to 60%.
4. The run-time on 2nd or 3rd lowest Lumen setting may only be 10 minutes... really bad.
I emailed Imalent and got a reply in broken English, they seem to indicate that I should run the light in Turbo (32000 Lm) as "long as I can" and then turn it off and repeat this 3 times. Do they mean run the light until the thermal error appears or the battery runs down and then recharge it or just wait a bit for the battery to recovery and try again? What's the science behind this?
Then they asked me for the serial# of the light... I cannot find anything like a serial # or a Series number starting w/ IM--- anywhere on the light or the battery pack. Where is this found?
I should have bought a light that uses regular 18650 batteries instead of this expensive battery pack...