Hello,
I have tried to email sales @ oveready but have not heard anything for a week now.
I bought a new XP-E2 triple and it will not stay on high for more than about 15 seconds no matter what I do. The configuration I wanted to run was 2x26650 IMRs. I have tried with different single 26650 IMR cells, and also tried with AW 18650 cells and got the same results.
Sometimes it immediately switches from high to medium mode, and then I was able to run it for 45 minutes or so on Medium with no issues. Sometimes it would switch off immediately. When it switched off I would see a quick red flash in the light engine.
The 26650 cells were both charged above 4.15, and the AW cells were charged above 4.00. Initially I had the issue outside where it was about 25 degrees F, but tried it inside at room temp and same issue.
Am hoping to get a replacement but would love an explanation if something else might be going on.