Anyone Else Ordered from "Orderoutdoors.com"??

[Illuminated]

On 12/11/02 I ordered over $30 worth of genuine *ag*ite replacement parts from this site. Paid for items via PayPal.

I have yet to receive product or any responses to numerous "customer service" order status request e-mails.

The PayPal confirmation e-mail I received on 12/12/02 lists "DESIGNER BAITS" as supplier name. Also listed is contact e-mail address and phone number.

After several e-mail requests on the status of my order with no responses, I attempted to call the phone number listed on the PayPal statement yesterday afternoon. Several times, actually, and could get no answer whatsoever.

The ORDEROUTDOORS.C*M website lists no phone numbers or addresses that I could find.

They are in some way also affiliated with "OUTDOORSUPPLY.C*M".

This is the first time I have ever had any problems with any on-line order I have placed.

Has anyone else ever ordered from this site? I'd like to at least determine if it is a legitimate operation.

Thanks in advance - John

 

[Rifter]

I found there address on there site, maybe send them a letter telling them what is going on and tell them if they dont respond you will be forced to take legal action. there address is:

JT Webs
4024 Foxridge Ln
Valdosta GA 31605-6696

and was found on this page:
http://www.orderoutdoors.com/company.htm#returns

 

[Illuminated]

Thanks Rifter,

I believe I did find that address and a phone number via yellow pages, but the numbers given were bogus - one was some "talk" line recorded message, and the other was not a working number.

I did send e-mail warning of persuing legal action if no response within three business days...

I may just have to take your advice and send same via USPS...Thanks again - John

PS - Since that site utilizes the Americart "shopping cart" service, my order should be in their records. I may also try and give them a call.

 

[Chas]

Try this information:

Teague, John & Donna
4024 Foxridge Lane
VALDOSTA, GA 31605
229-244-6009

Used www.anywho.com and using known info you had was able to find neighborhood listings and then this "popped" up in that list.

This was in same list:
Teague, John L
4024 Foxridge Lane
VALDOSTA, GA 31605
229-253-1493

Good Luck,

Chas

 

[Illuminated]

CHAS,

Thanks! I'll get this order for replacement parts sorted out eventually, I'm sure.

John

 

[Marty Weiner]

File a complaint with PayPal. They will contact the seller and get this resolved. It worked for me! See their site for details. You can do it online.

Marty

 

[Illuminated]

Thanks Marty - John

 

[Tombeis]

If you need replacement parts try www.brightguy.com

Greg has or can get parts for everything he sells, and he is trustworthy.

 

[Illuminated]

Update:

1/9/03 - PayPal contacted - transaction dispute claim filed.

1/10/03 - Supplier shipped product.

1/13/02 - Shipment received - all items accounted for.

1/13/02 - PayPal contacted - transaction dispute cancelled due to receipt of products.

Thanks for the advice, Marty!

John

 

[jameyh35]

i too placed an order from orderoutdoors.com. has been 4 weeks now and i haven't heard anything from them. i tried multiple e mails to thier various address' and phone call attempts to 2 different numbers that just take you to an answering machine. Any ideas on how to get this problem solved? i have just sent an email to americart. who transaction went through. waiting to see if they respond.

 

[allan931]

I paid for and did not receive my product. There was no response from my calls and emails. I sent a complaint to: Office of Consumer Affairs,2 MLK S.E.,Suite 356, Atlanta, GA 30334.

 

[Empath]

This thread is six years old. Problems with transactions are dealt with in the MarketPlace now.

We'll put this thread back to rest, as it should be.