Arc AAA repair turn around time

WildChild

Flashlight Enthusiast
Joined
Apr 26, 2005
Messages
1,424
Location
Québec, Canada
What is the usual turn around time when we send an Arc for repair? I sent my AAA-P on October 8th for repair and I asked for an update to [email protected] 1.5 weeks after. I got a reply on October 23th that my flashlight was received and would be checked, then that I would be e-mailed back when it would be sent back to me. I asked again for an update the week after on October 31th. Still no news and still no Arc... Is it a normal turn around time for repairs?

Thanks
 
I was offered a black AAA-P today to replace the one I sent because natural anodizing is out of stock. Maybe this offer should have come sooner?
 
I finally received a new Arc AAA-P yesterday. The repair time has been very long but at least a got a good upgrade for my old AAA-P CS: a black AAA-P GS. :)
 
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