wquiles
Flashaholic
Javier:
Hang in there. Without your deals I wouldn't have some of my favorite lights, and I think there are many more here that feel they same way. QC issues can hit ANY product, no matter how expensive ... my point is that you are never going to please all the people all the time, and Quality Control is NEVER perfect - an old adage in the QC profession is: Even 100% inspection (every part) is only 80% effective. Even World-Class, 6-Sigma certified companies have SOME defects leaking out. (albeit very few...) Inspectors, machinists, assemblers, and operators get tired and miss things. You offered to take care of the problem, that's all you can do. Remember that probably 98% of Barbolight customers ARE satisfied.
+1
Well said.
Will