Surefire E2L tailcap switch just broke...
- Thread starter aryntha
- Start date
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SCblur
Enlightened
- Joined
- Dec 30, 2005
- Messages
- 818
If you call SF, there is a very good chance they'll send you a new tailcap, instead of asking you to send your light in. This happened to me once, and I have heard of several similar occurences where SF sent out a new replacement part to the customer instead of asking for the whole light. Saves a step in the shipping process, thus quicker.
xdanx
Enlightened
Calling Surefire works best, you will be on the phone less than 3 minutes.
Roccomo
Enlightened
- Joined
- Jul 3, 2006
- Messages
- 201
Yea, they'll just send you a new one.
Pokerstud
Enlightened
There might be a slightly longer waiting period as they are revamping and upgrading thier computer system. I was on the phone with them Friday ordering a part and they told me that it might be around August 11 before anything ships.
cobra-ak
Newly Enlightened
- Joined
- Dec 7, 2005
- Messages
- 197
My first one broke the second one has been going strong for about a year.
Wireman
Newly Enlightened
- Joined
- Feb 23, 2006
- Messages
- 149
I've had that happen twice with my E2L.
Both times SF sent a new one out without asking me to send the whole light or even just the switch back.
The clicky switch isn't the most reliable thing in the world, but I like it better than the twisty.
Both times SF sent a new one out without asking me to send the whole light or even just the switch back.
The clicky switch isn't the most reliable thing in the world, but I like it better than the twisty.
dizzy
Flashlight Enthusiast
Thats great aryntha. I have never had any problems getting defective parts replaced by Surefire. That is one reason I have so many of their lights.
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