Not having a removeable battery is just lame. Besides needing to send it back for service, people on long trips have to resort to another plugin power source to augment. I see no good consumer oriented reason for them to have this policy. Users cannot be without their computer while it gets sent in for battery swap.
I was involved in battery powered product development for a few years. What we found was that if the battery was not consumer replaceable, you could leave out some plastic packaging. This means that either the product becomes smaller or you can pack more energy into the battery. There is a consumer advantages.