ARC Flashlight / R&C Mfg

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Since both my company and my name have appeared in this CPF thread I shall reply to the accusations made against me. I do not need any more anonymous phone threats against me or my company for some horrible thing that I am supposed to have done. I realize that spontaneous actions in defense of someone that you have known for some time is natural, and I do not condemn their actions or hold it against them. That is why I think that you should hear the other side of the story.

This June will begin my 30th year of continuous ownership of R & C Mfg. Inc. R & C Mfg. is a contract machine shop that specializes in small lot CNC milling and turning in the 1000 to 30,000 piece quantities. Since we have been around for a relatively long time, we are known by a fairly large number of people and engineers in the manufacturing field in Phoenix. Some of our customers have been with us for over 25 years.

About 3 years ago a young man came to us with an idea for a product that he wanted to have us produce. This is not an unusual request in that it happens all the time. Most are ideas that do not have a realistic chance in the market, and we have indicated that to many, that they forget about what they want to do, and save their money. This particular product had merit. A sample that had been machined by a small shop, a circuit board with an LED attached, and a crude, hand drawn sketch was presented.

We were asked to design and make machine drawings for production of the mechanical parts and to make a small production run. When I design, call out dimensions, thread specifications and overall mechanical requirements on my drawings with my company name on the prints, that becomes what is referred to in the business as ownership of intellectual property. My designs are never sold or transferred to anyone without a contract prior to starting of the design process. In this case there was no contract that any of my designs were to be owned by anyone other than my company.

We made several small production runs until both parties were satisfied with both the dimensions and quality of the product. Sales increased because of the utility and quality of the product. We were asked to provide increasing numbers of product and at the same time our long time customers were also increasing their quantity orders. This presented a production problem in the number of units that we could produce.

We informed this young individual that the only way that we could meet his requirements was to bring in a new machine dedicated to his product. He was informed that we had to make a minimum of 4000 units per month to cover the cost of the machine. This was verbally agreed to and he stated this would be a starting quantity and the quantities would go up from there. This machine is capable of producing over 20,000 units, (40,000 pieces), per month. After getting the down payment of $18,000.00 and first and last months lease payments totaling another $7,600.00 together, the machine was finally delivered five months later.

After getting the machine running we made about 2000 units, and then another 3000. The next month the order was for 2000 more. Then nothing the next month. Then about a 1000. The machine has made an average of 1300 units per month since it arrived. Or a loss to my company of about $3000.00 per month for about a year and a half. During that time the money owed to my company for both the original product and a larger, more powerful product delivered has at times exceeded $30,000.00 and way over 90 days. I still have hundreds of larger parts that were ordered and requested to hold onto, some of these parts are over a year old. I have material cost, labor cost and anodizing charges sitting here.

We had requested that the product be made in Brass as a way to increase sales. Rejected. We had also submitted six other designs. Rejected. We developed a AA design and submitted the actual parts. Rejected, then reconsidered. A sample run of 300 units was made and delivered. This soon became a standard product. All of this was done by us to help increase sales, with no development charges to him.

Through begging we have been able to get the back charges owed to us down to almost a third of the original outstanding invoices. This has taken most of a year. Since I own this company, I am the one that has to miss getting a paycheck.

Late last year we had some of the larger sized machined parts out for anodizing, when we were informed by the anodizer that they refused to anodize those parts. We had to pick them up and have them done somewhere else. About three weeks later the outside salesperson from the company that had refused to anodize any more parts for us, stopped by to apologize. The salesperson informed us that we were not the reason for the rejection. The anodizing company was partially owned by another contract machine shop and they would not allow the parts that we made for this young man’s company to be anodized. He supposedly owed them too much money and was refusing to pay his bill of multiple tens of thousands of dollars.

At this same time we were still owed several tens of thousands of dollars for product we had delivered. His contention was that the work done by the other machine shop was of poor quality. In our business it is standard practice that, if we make bad parts, we remake and replace.

Soon after this anodizing situation became history, we were asked to quote on machining the parts for a computerized do-everything wiz-bang that this young man’s company was developing. We handed in the quotes and we were given a purchase order to make 1200 sets of this new product, but to hold up for the latest revision. After the third revision and several months later, we were informed that another company in Nogales was about four dollars cheaper than us. Then we were asked if we could we reduce our price to match theirs? We declined and told them to have the other company machine the new design. We couldn’t see ourselves increasing the debt owed to us, and we had, in our opinion, given the best quote possible.

We have found out that the other company making the computerized do-everything wiz-bang machine parts is not located in Nogales, Arizona, but in Nogales, Mexico. No wonder their quote was less than ours! We also suspect that the monies owed to us and the other contract machine shops here in Phoenix, has by us not getting paid, financed that computerized do-everything wiz-bang that you all think so highly of. Banks do not make machine parts, and machine shops do not make loans. Or so I’ve been told.

Because special batteries are no longer available from the young man’s company, has the battery supplier been paid? And who else has been held up in getting monies? Electronic board supplier? Anodizer? The Mexico based machine shop? The engineer that designed the wiz-bang? The legal service handling his law suits? The list may be a long one.

It has been stated on this thread that he is having my design redesigned by his engineer. If he does not have a contract that the new design belongs to this young man’s company, than the intellectual property is owned by the engineer and he may at any time present a cease and desist letter to stop manufacture and sales. This engineer and his company have copyright notices on all of the prints I have seen in regards to the wiz-bang. If this is the case, he may also at any time do what he wants with the property, including selling it to another company for cash, and royalties on every wiz-bang sold.

I believe that my company has been more than fair in trying to see that this young man’s venture succeed, but I can no longer afford to continue this relationship. I have some of the product in house here for secondary finishing that I am holding on to. It will be released only when the total bill owed to my company has been paid for product already delivered. If not paid in 30 days from the date of this posting, all the parts that I have machined for him will go into the recycle bin. This also includes several hundred 2 AA and single CR-123 compartments in both styles, and over 1400 AAA compartments and 600 heads.

<font color="blue">I think it is due time that this young man quit telling you people lies and start telling you the truth rather then going on here and bashing the people that have helped him and causing harm to them personally.</font>

<font color="red">AND TO THE PEOPLE THAT HAVE BEEN CALLING AND HARASSING MY FAMILY. NOW THAT YOU KNOW THE FULL TRUTH PLEASE STOP!</font>

If any one person causes one of my family members harm from this ( Like an old man having a heart attack from being upset ) I will get an attorney involved to go after all parties. So if you truly do care want happens to this young man and others, stop at once!

My business is to make parts for who ever wants precision machine parts and can pay for them.

Thank you,
Curt
President - R & C Mfg. Inc.
 
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I'm completely lost on this. Am I missing something?

Brian
 
Let me get this straight...are you claiming that the ARC AAA copyright,design and any patents are yours?
Not trying to be confrontational or anything, but i just wanted to clear this point up.
 
This is getting to be VERY interesting! Now maybe we can see where some of the Arc delays are coming from. I urge everyone to copy this (original) post before it gets deleted, and trust me, it will get deleted!

JK
 
Curt,

Thank you for taking the time to post your side of this issue. I hope that any member of CPF or interested lurker will consider Curt, his family and his business as his business and unless you have direct business relations with him that you accept his request not to be bothered or threatened. It is clear that R&C and Arc have un finished business that is NONE of our business although we certainly may have interest and concern. I think I can understand why Curt has made this post but I also suspect that he doesn't have the time to come back and answer our questions nor do I think he should. It seems he has responded due to initiations and possibly intimidations resulting from CPF and or our membership.

I have not communicated my thoughts well here but accept that my intent is that unless you are a party of a direct business relationship involved here, please confine any discussion or comments to the CPF forum if it is kept open to discussion. Please don't take it any further than here!
 
Curt, thank you for taking the time to respond here. Regardless of business issues, I think I can safely speak for the majority on CPF that calling you and your family at home or work with threats or negative comments is just completely wrong. No matter what. The only one that has the right, to me, to contact you for frank discussion on the topics above is the "young man" in question.

Now, as you've posted your response here, they will no doubt gather alot of responses, questions and opinions. Those are yours to do with what you will.

Most of us enjoy taking an active interest in all parts of our hobby, machining being one of them as you can see by it's dedicated forum here. Most of us are responsible, mature individuals with a great deal of collective intelligence and a veritable datamine of "expert user" feedback and suggestions.

Whatever happens going forward, please do not equate CPF with the actions of a few. I truly hope that all outstanding issues between yourself and all other parties in question get resolved quickly and amicably.

Welcome to The CandlePower Forums.
 
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Please, Please, Please do not comment on this...

I believe that R&C has posted a serious reply to concerns as they see the issues. Whether or not they (or Peter, or Peak) are correct--we will not be well served by us discussing here.

I seriously ask that this be let go--and let the people involve resolve the issues using whatever private, personal and legal methods that they see fit.

This is not going to serve the CPF, or anyone well.

Sincerely,
-Bill

PS: Please remember that there are people's lives and livelihoods involved here. This is not entertainment. Please let them work it out themselves. -BB

PPS: And, I would humbly suggest that these threads be locked--and perhaps hidden for now (or after a couple of days). And future discussion be stopped. This is not good for anyone. -BB
 
My gut tells me the above post is legitimate, I hope it is not deleted. On the other hand this could become very nasty in short order [I suspect it will given what I've seen in the past]. Sounds like a good Judge Judy show.

The only comment I will make is that there is no excuse for personal threats or harassing phone calls to this gentleman.
 
Harassing phone calls and emails are totally off.

Other than that... I'm laying in some Orville's. This will be interesting.

/ubbthreads/images/graemlins/popcorn.gif /ubbthreads/images/graemlins/popcorn.gif /ubbthreads/images/graemlins/popcorn.gif

Britt

PS: Hey JK, so if it doesn't get deleted like you promised, what do we win? /ubbthreads/images/graemlins/yellowlaugh.gif
 
I have just a couple thoughts on this, that may or may not be accurate.

I remember when the University Nebraska - Lincoln athletic department designed some high-tech weight lifting apparatus, they had to get a special contract stating
a) All intellectual property was theirs
b) The machine shop could not share the intellectual property with any other entity
c) The machine shop could not produce anything based on the intellectual property for any other entity
d) The machine shop could not assist any other entity in designing similar machinery.

This drove the cost per unit up (I think 100+ percent) since, according to the newspaper article, none of these were standard clauses in a manufacturing contract. This was supposed to be just fine with the AD due to the competitive advantage.

If everything said by RCmfg is true, then it sounds like PG missed a very simple, but important rule: CYA (cover your ***). It could very well be that he doesn't actually own the copyrights on his flashlights. I certainly don't know the intricacies of manufacturing, nor copyright law (who does?), but he could be a victim of his own enthusiasm and naivete regarding the business.

Then again, RCmfg has a vested interest, so we are just hearing *their* side.

Also, I find it appalling that people have been calling these guys up... (if, again, that really happened - the two-edged sword of internet anonymity)

One last thing: I thought that there was an ongoing lawsuit between ARC and R&C. If that was the case, I wouldn't expect discussion from either party until it was settled. This is just a bit puzzling to me...
 
Very interesting indeed. These seem to be some very black and white facts that have been presented. Not much room for interpretation. It will be interesting to hear a response from any other parties involved.
 
I'll second that Britt, harassing is not acceptable and it's not the CPF members fault but only a small category of individuals.
I hope that this different contentious will be repaired in private. So we have no judgment to be pronounced for any of parts.
 
Hey Curt, are you also the president of Peak Solutions, Inc.? If not, do you know who is? /ubbthreads/images/graemlins/icon15.gif /ubbthreads/images/graemlins/yellowlaugh.gif

I'd be interested in buying a few solid brass Arc AAA and AA bodies and heads. I'd call 'em BARCs, B for Britt, A for Arc and RC for R&C. /ubbthreads/images/graemlins/grin.gif

Britt
 
(sigh) /ubbthreads/images/graemlins/frown.gif

I apologize to the CPF for this junk. This is supposed to be a fun, intelligent forum about flashlights. Not some legal minefield.

I just told Merri, "when I was getting dressed this morning I had know idea I would be naked later in the day". /ubbthreads/images/graemlins/smile.gif

I, Peter Gransee do owe several businesses money. That's a fact. And yes, I have paid more than half it back (for some people 2/3's or all). A lot of this debt was incurred because I didn't avoid the "dealer problem" last summer. Some of it was a result of the bad chip we found in the AAA/AA product. We also have quite a bit of legal expense from the mag issue. Chalk that up to painful lessons learned.

But it doesn't matter what problems I have faced, from the collectors perspective, I have a bill and that is all that matters. So yes, I do owe money to some businesses and I am paying it back. I think I am making good progress, certainly no reason for me to give up at this point. I admit that I am first an engineer and second a business man. And I have made mistakes. Like I said before in the other thread, at one time I owed R&C quite a bit but I paid most of that (2/3's) down. Curt has even admitted that. The remaining balance was less than the revenue we would get from the AAA/AA production run that was planned and had back orders for. So it is reasonable to say I would have paid that balance in full had I been allowed to ship our AAA/AA back orders. But now we only have my wishes in the matter left since I wasn't given the opportunity to pay my debt by doing honest work.

Of course, I do not wish that anyone harass R&C. And I have diligently worked to keep all of my posts honest.

I originally designed the Arc-AAA starting back in the fall of 2000. Merri's father is an engineer and he took my crude drawings and made some rough prototypes with his back yard shop (he has a mill, hand lathe and PCB fabrication equipment). I took that housing design to J&R in chandler and they produce the rev1 Arc-AAA. Merri and I assembled them on our kitchen table and I offered them for sale May of 2001. J&R was pretty expensive though and I lost money on the first product run. I called about 40 shops and found R&C up in Deer Valley. My drawings at this point where better than at first but R&C told me that they were crude. I did give R&C several production units though and asked Curt to make it according to that example. It was more complicated than that of course and I ended up spending a lot of time in their shop. R&C would produce a sample and I would test it out and ask for changes. This process continued until I had something that I thought would be good enough to put in production. With each revision, the same process was used. I would take the feedback from our customers, consult with all the smart people I knew and come up with ideas on how to fix the design. The CPF has threads where I discussed bugs in our design and ways to fix them. I would eventually settle on a fix and ask R&C to make some samples. If they test well, we would make that the next revision.

Our business with R&C was done on a handshake. I really admire Curt as he is one heck of a machinist. He is a very educated individual and he impresses me with how much he knows. Unlike Peak's posts in the other thread, I would expect Curt's to always be quite sophisticated.

I would spend entire afternoons with R&C talking to Curt and his family. They would make suggestions about using other metals like brass, etc. They also asked about larger police lights, etc. I am a pretty opinionated guy as you know and I tried to be polite but didn't really agree with their ideas. I saw their experiments and suggestions as diversion from my specific goals. Not that they did divert me, I just didn't want to spend too much time on their flashlight suggestions. They were the machine shop and I was the flashlight guy. I preferred to ask them for advice on things like thread pitch, o-ring glands and material selections.

A couple of years ago, one of our investors recommended that I use a different shop they know personally. They said this shop would get the parts done quicker and for less money. I really didn't want to take the time but I did it anyways. The first problem was we didn't have any up to date drawings. I asked R&C about getting these drawings and first it seemed they would do so but then they didn't. Someone said that they might be keeping the drawings from me to prevent me from getting a better deal elsewhere. At any rate, I asked the other shop to just go on the production examples we had. They spent about 4 months struggling with the AAA design. They ended up making 2000 parts but when we tested them, they didn't work (the battery wouldn't make contact because they left out the negative contact by accident, pretty silly if you ask me). I told them I couldn't accept the parts because they didn't meet the example I gave them, they said that I should have given them a drawing, I told them if they didn't like the arrangement why did they make the parts, etc. I ended up paying them half because they were friends with our investor. The parts were sold for scrap aluminum by them. So that experience really didn't bode well for me getting a back up source for our parts. Since then I have asked two other engineers (working independently) to produce drawings, but that is yet to be completed.

At any rate, we have had our ups and downs with R&C. Generally, they have been a good shop to work with. However, late last year we caught them twice making our parts for someone other than us. Both times they finally admitted to it and we thought they would stop. Our balance with them in March was one of the lowest balances we have had with them so I was completely surprised that they then seized our parts, stop working with us and claim they own our designs- all with a week's time. I guess they just decided they didn't want to work with me. Or maybe, they got a better offer from someone else.

It is one thing to say we owe them some money, but another to then make it next to impossible for me to pay them back. I feel like I am being thrown in, "debtors prison".

But all this is quickly become academic at this point. I don't have parts, it will be a long time before I do and they are aiding my competitors for all I know.

Before R&C decided to cut me off, we were making several payments each month to them. I also called them up the friday before this all happened and asked them if they had any problems. I talked to Curt and he seemed to not want to say much. I thought that was odd at the time but not now.

I really don't like having our production numbers posted in a public forum where our competitors can see it. Was that really neccessary?

Because I need parts, I wish a good relationship would be restored with R&C. We sent them a letter offering them continued payment a week ago. They still have not responded. I can only assume that this is about a debt and not about unfair competition.

Peter
 
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thanks for the posts peter and curt, i think i've got a pretty good idea what's going on now, and i don't like it...
 
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It sounds like both parties have made a great deal of bad decisions.

I don't want to make any further comments, because I don't know the full story. I think Curt's post is justified, because we have only heard from Gransee all this time. It's time we get more than one side of the story. However, I think Peter and Curt need to sit down, discuss this, come up with a resolution/agreement, and stick to it.

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A lot of naivite on the part of the parties involved, IMHO. Like the last thread, this one should also be locked. Attorneys will subpeona, any and all of these written records...trust me, this only adds to ever increasing/exponentially increasing pre-trial legal fees. We are talking about going into 6 figures very quickly. Only attorneys on both sides will profit from this, you can be sure of that!

While it is fine for someone to ask that harrassment be stopped. Addressing these business issues in a public manner; I do not know how to put it more gently, is just plain foolish.
 
Please don't lock this thread or delete it. People know about it already, and closing/locking a thread won't make this go away.
 
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