ASP Sapphire

WaltH

Enlightened
Joined
Oct 30, 2001
Messages
536
Location
Florida, USA
I have an ASP Sapphire that has stopped working. I seem to recall a lifetime replacement policy. Does anyone know the website or mailing address to get this swapped out?

Thanks
 

Luff

Enlightened
Joined
Jan 20, 2001
Messages
313
Location
Oklahoma City
From the blister pack mine came in:

"ASP will provide to the original purchaser free replacement Sapphire Lithium power cells and Crystals. To obtain replacement components, send your Sapphire postage paid to:

ASP, Inc.
2511 E. Capitol DR
Appleton, WI 54911

Please include a check in the amount of $3.00 (US) to cover return postage and handling. Be certain to include your return address. Allow four weeks for dleivery."

I've returned two so far ... one with a broken clip and one with a dead battery. Turnaround time was a month.

Too bad Photon's don't have as great a warranty.
 

arab

Enlightened
Joined
Sep 5, 2001
Messages
310
Location
Ireland
Luff said <BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR> Too bad Photon's don't have as great a warranty. <HR></BLOCKQUOTE>
I think they do! First of all, I have always unquestionably had any problems with my various P3s fixed by Photon - I believe they have a lifetime warranty. Secondly, you can buy 2 replacement CR2016 batteries cheaper than the $3 charged by ASP. I bought a tray of these for $0.40 each including delivery to Ireland.

ASP's offer is a sales gimmick.
 
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