Customerservice@4sevens
Newly Enlightened
We are currently assisting CampingMaster in finding a good resolution to this.
-Trevor
-Trevor
CampingMaster or 4Sevens, please update us when the problem has been found/resolved.
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ALL Multi-cell lights must be used with knowledge and the proper precautions .
Kinda like race cars ... 3 new tires + 1 bald tire = Something BAD's gonna happen !
( They ALL have to wear evenly and equally. )
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Looking at the picture, it appears the left battery was alot hotter than the right. I can't tell the brand of the left battery, the right battery didn't burn off it's label.
Hello CampingMaster,
Years ago several tests were done showing the dangers of primary lithium cells. The basic problem was that lower quality cells often are not matched in capacity, and this can also happen if partially used cells are used with new cells. In order to generate the "rapid venting with flame" a few things need to be in place. You need heat, a cell that is being reversed charged, and enough time to get the chemical reaction going.
The basic safety aspects that came out of this testing were to use quality cells, to never mix partially used or different brands of cells with new cells in a multi cell light, to make sure the light is shut off and locked out, and to no worry about the last little bit of capacity in the cells. When the light starts to dim, replace the cells.
Following these procedures, the incidents of "exploding" flashlights has been greatly reduced. It is still not quite zero, but greatly reduced.
Tom
Did Dave or somebody at 4Sevens make an official statement on this incident?
The people at the post office mislead you.From Montreal Canada to 4Sevens, LLC in USA the Postal Service told me it will take 4 weeks - unbelievable 4 weeks...
They told me it will take 2 weeks by airplaine...
I choose the cheapest way - 4 weeks for 6$CAD
In Santa Clara, you can take your dead batteries to the fire department, they collect them for free. I bet Berkeley FD does the same thing. Keeps nasty stuff like mercury out of the landfill.
Does that mean you throw your used batteries into the wastebin in the US?
In germany every store that sells any kind of batteries or any product containing or using batteries is required to take back used batteries for recycling plus there are many public bottle banks that have a special hole for used batteries.
Hi everyone - we are actively investigating this and will have forensics done on the remains when they arrive.
Do you know who filed this incident with the cpsc.gov and insisted that they remain anonymous?
-D