You could provide more information, what type of eneloop ? actual brand and model of charger and so on. Where you purchaced from. age of the cell, any voltage tests , state of use or charge ?
you would know if it was a charger (or slot of the charger) issue if another cell of similar type had the same issue.
some chargers are just timed, so a battery WILL get hot when it is already charged and the charger keeps stuffing power into it.
if it is acting far worse (from your desciption) than the others then it could Be damaged, or could have gotten damaged, even before it was shipped to you.
it could also be a clone item.
to hot to HOLD and touch is to hot, so without a thermal device i would say your not yet "way to hot" or in fear of venting, but i know of no reason to keep such a battery that causes you problems or grief, or acts weird, just isnt worth it.
if it was discharged mostly and on the charger it gets to hot to touch, then that is a bad sign , but if it was alredy charged and is not to hot to touch that does not mean as much without more information.
if there is any denting of the cell item that you can see
If it does not hold a lot of power or hold power for time
then i would
send it back or just toss it and get somemore. if it was a clone item, then you may need more stuff to determine that.