Malkoff supports his lights

[richardparker]

Over the years I have purchased many Malkoff lights, they are maybe my favorite of the (too) many lights I have. This summer, for the first time I had an issue with one of these lights. Out hiking, it was dropped and something came loose and rattled. The light still functioned 100% and worked great for my trip. When I got back, I contacted Malkoff about the rattle. Even though I dropped it and bought it years ago, I immediately heard back from Gene who fixed it and returned it to me for free. THANK you Gene, your lights are amazing and I really appreciate the support.

 

[thermal guy]

I have never had a bad situation/conversation with malkoff 😁

 

[pnwoutdoors]

I've got a half-dozen of Malkoff's LED drop-in modules. Never a problem with them, even having dropped a couple on rare occasions. They take a lickin', as the saying goes, and keep on tickin'. They aren't the brightest lights out there, but they sure are good-quality and survivable little things. Got to love that.

 

[Dicaeopolis]

He also sells most of the parts on his site. Eventually the switches wear out or can break, but they are easily replaced. One of my Malkoff takes drops every day at work for years and I have only ever had to replace the switch or bend the clip back into place.

 

[Mr. LED]

Malkoff has the best support and customer service in the business. Period.

 

[BigusLightus]

When things go bump in the night, I reach for one of my Malkoff flashlights (usually an MD4 with M91 dropin) because I know it will always work. I've had many Malkoff products through the years and only ever had one issue. That issue was remedied by Gene himself in just a few days. I have never ever seen such wonderful customer service.

 

[340pd]

I am not a flashaholic so I only have five Malkoff lights. Although I can't comment on their customer service, that is only because none of them have ever given me a reason to test.

 

[this_is_nascar]

I purchased several of Gene's very 1st gen Mag drop-ins, many years ago. I had 1 issue several years ago and he made it right, no questions asked.

 

[Gene43]

Thanks Guys. We really appreciate your support!

 

[Mappo]

Ive had some of my Malkoffs for 5+ years. No issues. Build quality is elegant-tank. Now y'all got me going to the website to windowshop!

 

[letschat7]

Someone here gave me a free Malkoff for my first Surefire 6P. I tried it and liked incan better and gave it away not really knowing what it was. To me it was just some big brass drop in with hand stamping on it.

I wish now I had kept it. I'm planning on doing a big purchase with them in a few months. They make some really cool lights although I wish the boost setting on the 18650 light was the normal brightness.

 

[Monocrom]

Wish every flashlight company conducted itself the way Gene's does.

 

[pnwoutdoors]

Ive had some of my Malkoffs for 5+ years. No issues. Build quality is elegant-tank. Now y'all got me going to the website to windowshop!

I do the same thing, from time to time.

Just the other day, I was checking out the MDX-22.3 M91BN. And then the HoundDog Super. And then the HoundDog XP-L ...

 

[DaveTheDude]

Gene's products always work, often better than advertised.

Kathy keeps everything else about the business running on time, like clockwork.

Any questions?

 

[ilikeguns40]

I've ordered tons of products from Malkoff. Excellent products and some of the best CS I've ever dealt with. I wish every manufacturer was this good

 

[bykfixer]

I can't comment on their customer service, that is only because none of them have ever given me a reason to test.

Same here.
A few years back I emailed Gene a question on a Sunday afternoon thinking the answer would be in my inbox in a day or so. Within minutes he answered me. And it wasn't some "my light is broke please help" but was something like "have you ever made any yellow body lights?" or "do you still raise chickens?" or something stupid like that.

 

[etc]

plus one to the above

 

[RWT1405]

Yeah, I might have bought a Malkoff, or two, over the years.

Looks like my first order was 04-08-2008, order #46.

I can tell you exactly how many problems I've had with any of my Malkoff's.........

ZERO!

 

[Bogie]

Only problem I've ever had with Malkoff is that I need more of them.

Oh and that Gene stopped making LED dome lights. Us Jeep guys still need them 🤣

 

[Kestrel]

Ah yes I still have my Malkoff LED dome light; purchased it for the Toyota Corolla not long before Malkoff discontinued it.
The Corolla wore out (~413k mi IIRC), imagine my delight to find that the Malkoff works perfectly in the Subaru Outback replacement - the light might even outlast the Subaru, lol.