So my package arrived from Malaysia at ISC New York on Nov. 25. It is now Dec. 9, Is there anything i can do about this at all? I already called the facility and the guy stated with confidence that there was absolutely no way on this earth that he could help me in any way shape or form. It just doesn't make sense to me since i live just 45 minutes away from this very facility! And i had a friend who works there check to see if the package was there and all they could tell him was that "its in the system". They had no idea where it was at all.